Airline Sticking To Policy Of Non-Refundable Airfares
Spirit Airlines' refund policy is not earning it much public support after the airline refused to refund the ticket price for a Vietnam veteran suffering from cancer. Jerry Meekins purchased a $197 airfare to visit his daughter in Atlantic City this May. She is having surgery and Jerry wants to be with her to bring her home from the hospital and care for her as she recovers. The problem is Jerry has terminal esophageal cancer which he's been fighting for two years, and his immune system is weakened from treatment to the point that he can't fly.
The Tampa Bay Times reports that Jerry contacted Spirit Airlines' customer service department last week to see about a refund but was told the tickets are non-refundable without exception. Spirit's policy is that a death before or during the scheduled flight might qualify for at least a partial refund, but the airline would require a death certificate as proof. This lack of compassion has motivated Jerry to not just get his money back, but to see the airline changes its policy to avoid a similar situation in the future. A spokesman from the airline said in a communication with the Tampa Bay Times that all tickets are nonrefundable, but passengers have the option to purchase travel insurance which covers a variety of unexpected circumstances. Airlines policies on refunds for medical emergencies and illnesses vary, and management would have the final say on reimbursement.
Meekins has said Spirit's unwillingness to refund a fare for a sick or dying passenger is un-American. Regardless, he will still try to get to New Jersey next month to see his daughter; he'll just have to drive if he's able. He said "If I have to crawl up there, I'm going."
Aero Linx: Model Aeronautical Association of Australia MAAA clubs are about fun flying, camaraderie and community. For over 75 years, the MAAA has been Australia’s largest fl>[...]
Touchdown Zone Lighting Two rows of transverse light bars located symmetrically about the runway centerline normally at 100 foot intervals. The basic system extends 3,000 feet alon>[...]
“Discovery and innovation are central to our mission at Virgin Galactic. We’re excited to build on our successful record of facilitating scientific experiments in subor>[...]
How To Get A Story On Aero-TV News/Feature Programming How do I submit a story idea or lead to Aero-TV? If you would like to submit a story idea or lead, please contact Jim Campbel>[...]
Student Pilot Reported That During Rotation, “All Of A Sudden The Back Of The Plane Kicked To The Right..." Analysis: The student pilot reported that during rotation, “>[...]