Red Hat Open Innovation Labs Human-Centered Design Engagement Helps Defense Innovation Unit Teams Achieve A Digital, User First Answer To A Decade-Old Challenge

The U.S Department of Defense (DOD) has been working with open-source solutions provider Red Hat to help improve aircraft and pilot scheduling for United States Marine Corps (USMC), United States Navy (USN) and United States Air Force (USAF) aircrews. Using modern development practices and processes from Red Hat Open Innovation Labs that prioritized end user needs, the project team identified unaddressed roadblocks and gained new skills to build the right solution, a digital “Puckboard” application, for their unique scheduling challenge.