Tue, Sep 11, 2018
Flight Was Diverted Due To Weather To Airport With Few Services
American Airlines Flight 2352 from Los Angeles to Dallas/Fort Worth was diverted to Wichita Falls, TX Thursday night due to strong thunderstorms in the region.
The flight landed safely, but there was no flight out of Wichita Falls until Friday morning, leaving 159 stranded and frustrated passengers in a small airport.
The captain of the flight, Jeff Raines, was stuck too. And he decided to do something to help out the tired, hungry travelers. He called a local Papa Johns near the airport, and had 40 pies delivered.
Fox News reports that while Capt. Raines is receiving accolades on social media, where a video of him helping deliver pizzas has gotten a lot of attention, he said everyone on the crew was involved in the effort.
My First Officer was on the telephone with crew tracking / hotel desk arranging for our release and hotels for the entire crew" Raines said in a statement posted on Facebook. "The Flight Attendants manned a galley cart from the aircraft serving waters, juice, and sodas to all the passengers in the terminal. All while the Envoy SPS Personnel were arranging for a bus, re-booking flights, and answering a flurry of questions from these passengers. Thanks to everyone for your help – there is no ‘I’ in TEAM.”
“All of us are always proud of our crew members who take great care of our customers who fly on American Airlines. We are fortunate that our crew members are the best in the business,” the airline said.
The flight continued on to DFW on Friday morning, according to the report.
(Image from video posted to Facebook)
More News
DETRESFA (Distress Phrase) The code word used to designate an emergency phase wherein there is reasonable certainty that an aircraft and its occupants are threatened by grave and i>[...]
"General aviation is at the forefront of developing and introducing innovative technologies that will transform the entire aviation industry..." Source: Kyle Martin, Vice President>[...]
Direct Straight line flight between two navigational aids, fixes, points, or any combination thereof. When used by pilots in describing off-airway routes, points defining direct ro>[...]
Aero Linx: Women in Corporate Aviation Women in Corporate Aviation support individuals seeking career advancement and professional development in the business aviation industry. Me>[...]
“We would like to thank the many volunteers that help throughout the year to pull off the event, as well as the several reviewers, judges, and SURVICE staff that provide team>[...]