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Report: Passengers Adapting To Sad Realities Of Airline Travel

Many Fly To Smaller Airports, Check-In Online

According to a quarterly report by online travel services provider Orbitz.com, airline passengers are taking more steps than ever to combat expected hassles at the airport. They're checking in from home, booking flights that depart in the early morning or late at night, and checking more luggage.

Ipsos Public Affairs conducted the phone survey for Orbitz in September, reports The Associated Press. The company surveyed 838 consumers who traveled in the past year.

The Traveler Update Report notes one-third of those surveyed opted for smaller regional airports over larger, more congested hubs, in an effort to avoid delays. Nearly 70 percent said they now leave for the airport earlier than they used to, for fear of missing their flight due to long lines at ticketing or security.

As travelers become more proactive, their opinion of the check-in experience has become more positive. A full 60 percent of those surveyed check in for their flight online before arriving at the airport, and two-thirds say the check-in process has become a better experience because of it.

On the flip side, passengers' opinion of airport security has declined. Forty-two percent of those surveyed by Orbitz said getting through airport security is even worse now, that it was last year -- despite apparent awareness of current security regulations. Many passengers are checking more luggage, to avoid protracted screening of carry-on bags.

Higher gas prices and other costs are also having an impact on travel habits. Thirty-five percent of travelers say they're renting smaller cars at their destinations than before due to gas prices, and 31 percent say they now stay at less-expensive hotels.

FMI: www.orbitz.com

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