Task Force Swings, Misses On Airline Delay Protections | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

AMA Drone Report

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday

Airborne-Thursday

Airborne-Friday

Airborne-Unmanned w/AUVSI

Airborne On ANN

AMA 09.21.17

Airborne 09.18.17

Airborne 09.19.17

Airborne 09.20.17

Airborne 09.21.17

Airborne 09.22.17

Airborne-Unmanned 09.19.17

Airborne-YouTube

AMA 09.21.17

Airborne 09.18.17

Airborne 09.19.17

Airborne 09.20.17

Airborne 09.21.17

Airborne 09.22.17

Airborne-Unmanned 09.19.17

NEW!!! 2017 AirVenture Innovation Preview -- YouTube Presentation / Vimeo Presentation

Thu, Nov 13, 2008

Task Force Swings, Misses On Airline Delay Protections

Panel Opts To Let Carriers Decide On Guidelines

Anyone holding out hope the federal government would finally add some teeth to guidelines on how airlines should handle passenger strandings should probably stop reading now.

The Associated Press reports the so-called "tarmac task force" -- a group made up of federal officials, airline executives and passengers rights advocates that first met last December -- voted Wednesday on a disjointed set of measures aimed at better treatment of passengers during extended flight delays.

Alas, the commission couldn't even decide on the definition of what a "lengthy delay" should be... and it only gets worse from there. The task force did say airlines should update passengers stuck on the tarmac every 15 minutes about their situation, even if there's no news to report; that refreshments and entertainment should be provided for stuck travelers 'when practical'; and that airlines should "make every reasonable effort" to keep lavatories usable.

If that language sounds somewhat less-than-authoritative, keep this in mind: it really doesn't matter anyway, as the task force also opted to allow airlines to determine whether or not they would comply with the guidelines in the first place. And that grates task force member Kate Hanni, founder of the Coalition for an Airline Passengers Bill of Rights.

The report "is a set of best practices, but there's nothing enforceable where a passenger can say, 'I won't be held up for more than three hours or five hours or eight hours, or without a glass of water or a sandwich,'" said Hanni.

"We were hoping at a bare minimum to come out of this task force with a definition of what is an extensive on-ground delay."

Another task force member said it become immediately clear the committee, dominated by airline interests, would be unable to reach consensus on any meaningful standards.

"The airlines don't want it, and the airports — several of them major airports — believe they already have plans" to handle passenger delays, said Paul Ruden, a senior vice president at the American Society of Travel Agents. "I had hoped we would do more."

Despite those protests, the final task force vote was 34-1 in favor of the model contingency plan, said DOT Secretary Mary E. Peters.

"I deeply appreciate the time, efforts and thoughts of all the representatives of airlines, airports, consumer groups and the Department who served on this task force," Peters said. "As we continue our efforts to improve protections for airline passengers, this document and the viewpoints of all the task force members should provide a valuable resource to minimize the hardships to passengers resulting from lengthy airline ground delays. I look forward to reviewing the document in the coming days."

Not surprisingly, the Air Transport Association feels the task force reached its goal. "The success of the task force clearly demonstrates that not every problem requires a new law or regulation, especially when it comes to operational and customer-service issues," said Elizabeth Merida, a spokeswoman for the airline lobbying group.

FMI: www.dot.gov, www.airlines.org, www.flyersrights.org

Advertisement

More News

RFP: ANN Seeking New Site/Facility For Major Studio Upgrade

It's Official: Aggressive Upgrades For New Airborne Programs WILL Require New Digs It's been in development for years, but we're getting to a point where we think we can pull off s>[...]

Airborne-Unmanned 09.19.17: FAA OKs FL Drone Ops, ICAO Registry?, No Pot Drones

Also: FAA Reauthorization, Medical Drone Transport, USMC Quadcopters, Canister Launched UAS, Atlas Dynamics Airborne, primarily based in Jacksonville, FL is starting to recover fro>[...]

AMA Drone Report 09.21.17: AMA Expo West, Parrot Mambo, No Drone Pot Delivery

Also: Drone Injury Study, Cook County-IL, Northeastern Drone Society, Propel Star Wars Drones, GA UAS Integration One of the pinnacle model aviation events of the year is coming up>[...]

Airborne 09.21.17: Pilot Runs 4 Senate, Seaplane Base Hit, Sonaca 200

Also: Mitchell Airport, AMA, Plane v Elk, Ariane 6, Lakeville Airport, Alaska Airlines Airshow and test pilot Bob Bishop is launching a run for the United States Senate in 2018. He>[...]

AMA Drone Report 09.14.17: MultiGP NatÂ’l Championship, GDU O2, ICAO Registration

Also: AMA Monitoring Volunteer Drones, Aerix DaVinci, FAA ReAuthorization, TobyRich, ADR Test Pilots The 2017 MultiGP National Drone Racing Championship are being held now through >[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2017 Web Development & Design by Pauli Systems, LC