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Wed, Sep 02, 2009

Air Force Will Launch Civilian Marketing Campaign To Fill Jobs

20,000 Civil Service Jobs Expected In The Next 5 Years

Over the next five years, Air Force officials plan to hire 20,000 more civilians into civil service. To help bases better market civilian job openings and recruit qualified applicants for current and future jobs, Air Force Personnel Center specialists will roll out the "Your Future" marketing and recruiting campaign in September.

"The overall strategy of the 'Your Future' campaign is to help market and brand the Air Force as a premier civilian employer," said Shirlene LeBleu, AFPC's Civilian Force Integration Directorate's Force Renewal and Development division chief. "The initiative, once released Air Force-wide, will help fill civilian vacancies more quickly by targeting qualified, local candidates, as well as increase employment opportunities for military dependents."

The campaign, which was piloted in March at 14 Air Force bases, provides marketing and recruitment tools to civilian personnel offices and installation managers to target military spouses and external candidates.

"The purpose of the pilot was to get feedback on the marketing toolkit and adjust, if necessary, for the Air Force wide roll-out this fall," said Pat Stokes, a marketing specialist in AFPC's Civilian Force Integration directorate. "This campaign was developed to ensure the bases have the tools they need to reach the right people, and the feedback from our test bases was monumental.  On average, (there was) a 25 percent increase of civilian applicants across all the pilot bases."

Overseas bases using the marketing toolkit drew an even higher increase in civilian applicants.

"In the first half of the campaign, Spangdahlem (Air Base, Germany) had a 58 percent increase in telephone calls about civilian jobs and a 200 percent increase in walk-ins to their civilian personnel office," Ms. Stokes said. "Even at Fairchild (An Air Force Base in Washington State) ... they had a 44 percent increase in telephone calls, walk-ins and emails about civilian job openings during the campaign."

"There was a definite correlation in the amount of tools a base utilized from the marketing toolkit to the increase in applicants received.  The more tools used, the more civilian applications they received," she added.

Items in the marketing toolkit include base exchange radio spots, public service announcements for local radio and television stations, videos and briefings to take to chambers of commerce and to use during commanders' calls, flyers, brochures and a comprehensive marketing guide. The guide also includes templates for posters, stickers and letters bases can tailor to fit their needs," Ms. Stokes added.

Ultimately, the marketing guide helps local base officials identify who to contact to help with recruiting efforts, and includes a step-by-step process on how to use the tools in the toolkit, the tools themselves, and newcomer information to share with Airmen and Family Readiness Centers.

FMI: www.afpc.randolph.af.mil/afcivilianjobs.

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