OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-05.06.24

Airborne-NextGen-05.07.24

Airborne-Unlimited-05.08.24 Airborne-FlightTraining-05.09.24

Airborne-Unlimited-05.10.24

Fri, Jun 11, 2010

OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations

Airline Has Apologized For The Mixup

It's really every parent's nightmare. Two children traveling as unaccompanied minors on Delta Airlines wound up at the wrong destination after what the airline called a "paperwork mixup." Thursday found the airline apologizing to both families.

The two kids, who are not related and were on separate itineraries, were connecting through Minneapolis/St. Paul when the problem arose. The Associated Press reports that the 9-year-old boy headed for Boston landed in Cleveland instead, and a girl going to Cleveland wound up in Boston. The Atlanta Journal Constitution says both were traveling as unaccompanied minors, a service offered by most airlines.

Neither child has been identified citing privacy concerns. The boy was going to visit his grandparents in Boston from his home in Spokane, WA. His grandfather did not take the news well, telling the Minneapolis Star Tribune "I know mistakes happen, the this shouldn't have."

Delta has apologized for the incident, and says it quickly rectified the problem, getting both kids to their ultimate destinations. They flew the additional legs at no cost, and USA Today reports that the airline gave the families full refunds for the tickets, as well as credits for future travel ... along with the apologies.

FMI: www.delta.com

Advertisement

More News

ANN's Daily Aero-Term (05.07.24): Hazardous Weather Information

Hazardous Weather Information Summary of significant meteorological information (SIGMET/WS), convective significant meteorological information (convective SIGMET/WST), urgent pilot>[...]

ANN's Daily Aero-Linx (05.07.24)

Aero Linx: The T-6 Racing Association The T-6 Racing Association is all about T-6‘s and racing. Our mission is to bring great racing to our fans in Reno and other venues wher>[...]

Airborne 05.01.24: WACO Kitchen, FAA Reauthorization, World Skydiving Day

Also: Electra Aero, AMO-CBP v Smugglers, Naval King Airs, Boeing Deal To the surprise of everyone involved, Waco Kitchen shut down both airport operations with little warning and h>[...]

Airborne Affordable Flyers 05.02.24: Bobby Bailey, SPRG Report Cards, Skydive!

Also: WACO Kitchen Bails, French SportPlane Mfr to FL, Dynon-Advance Flight Systems, Innovation Preview Bobby Bailey, a bit of a fixture in sport aviation circles for his work with>[...]

Airborne 05.03.24: Advanced Powerplant Solutions, PRA Runway Woes, Drone Racing

Also: Virgin Galactic, B-29 Doc to Allentown, Erickson Fire-Fighters Bought, FAA Reauthorization After dealing with a big letdown after the unexpected decision by Skyreach to disco>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC