OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-04.22.24

Airborne-Unlimited-04.16.24

Airborne-FlightTraining-04.17.24 Airborne-AffordableFlyers-04.18.24

Airborne-Unlimited-04.19.24

Join Us At 0900ET, Friday, 4/10, for the LIVE Morning Brief.
Watch It LIVE at
www.airborne-live.net

Fri, Jun 11, 2010

OOPS! Delta Mixes Paperwork, Sends Kids To Wrong Destinations

Airline Has Apologized For The Mixup

It's really every parent's nightmare. Two children traveling as unaccompanied minors on Delta Airlines wound up at the wrong destination after what the airline called a "paperwork mixup." Thursday found the airline apologizing to both families.

The two kids, who are not related and were on separate itineraries, were connecting through Minneapolis/St. Paul when the problem arose. The Associated Press reports that the 9-year-old boy headed for Boston landed in Cleveland instead, and a girl going to Cleveland wound up in Boston. The Atlanta Journal Constitution says both were traveling as unaccompanied minors, a service offered by most airlines.

Neither child has been identified citing privacy concerns. The boy was going to visit his grandparents in Boston from his home in Spokane, WA. His grandfather did not take the news well, telling the Minneapolis Star Tribune "I know mistakes happen, the this shouldn't have."

Delta has apologized for the incident, and says it quickly rectified the problem, getting both kids to their ultimate destinations. They flew the additional legs at no cost, and USA Today reports that the airline gave the families full refunds for the tickets, as well as credits for future travel ... along with the apologies.

FMI: www.delta.com

Advertisement

More News

ANN's Daily Aero-Term (04.24.24): Runway Lead-in Light System

Runway Lead-in Light System Runway Lead-in Light System Consists of one or more series of flashing lights installed at or near ground level that provides positive visual guidance a>[...]

ANN's Daily Aero-Linx (04.24.24)

Aero Linx: Aviation Without Borders Aviation Without Borders uses its aviation expertise, contacts and partnerships to enable support for children and their families – at hom>[...]

Aero-FAQ: Dave Juwel's Aviation Marketing Stories -- ITBOA BNITBOB

Dave Juwel's Aviation Marketing Stories ITBOA BNITBOB ... what does that mean? It's not gibberish, it's a lengthy acronym for "In The Business Of Aviation ... But Not In The Busine>[...]

Classic Aero-TV: Best Seat in The House -- 'Inside' The AeroShell Aerobatic Team

From 2010 (YouTube Version): Yeah.... This IS A Really Cool Job When ANN's Nathan Cremisino took over the lead of our Aero-TV teams, he knew he was in for some extra work and a lot>[...]

Airborne Affordable Flyers 04.18.24: CarbonCub UL, Fisher, Affordable Flyer Expo

Also: Junkers A50 Heritage, Montaer Grows, Dynon-Advance Flight Systems, Vans' Latest Officially, the Carbon Cub UL and Rotax 916 iS is now in its 'market survey development phase'>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC