Mon, Jul 14, 2008
Ken Schaelchlin, Brian Baldridge Join Planemaker
Diamond Aircraft announced recently the addition of two leaders
to its Customer Support team: Ken Schaelchlin joined Diamond as
Director, Customer Support, and Brian Baldridge joins the team as
Manager, Tech Services, North America.
"I'm thrilled to announce the addition of Ken and Brian to our
growing Customer Support organization. They both bring phenomenal
depth to our leadership team in North America which will further
enhance delivery of services to our current customer base and
ensure a trouble-free entry into service for the D-Jet next year,"
said Ken Harness, Chief Operating Officer at Diamond.
Schaelchlin brings over 30 years of aviation experience to
Diamond Aircraft, with 14 of those years in direct customer support
operations. Ken joins Diamond Aircraft from Eclipse Aviation where
he established a Service Engineering organization and led an
engineering team to address technical issues through production
startup and entry into service. He has also held management
positions at Pilatus Aircraft North America as both Customer
Service Engineering Manager and Customer Support Manager. Mr.
Schaelchlin holds a BS degree in Mechanical Engineering and an MBA,
both from Arizona State University.
"I look forward to leading Diamond Aircraft's North American
Customer Support organization," said Schaelchlin. "I am excited
about the opportunity to use my previous experience to ensure a
smooth D-Jet entry into service, enhance support of the current
piston fleet, and take Diamond's customer support to the next
level."
Brian Baldridge hails from Northern California and comes to
Diamond Aircraft with extensive background in piston and jet
aircraft General Aviation maintenance with 32 years, 2700 hours of
flying experience.
Baldridge holds an FAA Commercial Pilot License, Airframe &
Powerplant and Instrument Rating, and a Bachelors degree from
California State University.
"It is a great pleasure to be associated with the company
manufacturing the most innovative and well-built GA aircraft on the
market," says Baldridge. "I am committed to expanding the Tech
Services team to provide responsive and precise technical support
for our Service Center network and Diamond Aircraft owners."
FMI: www.diamondair.com
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