Wed, May 09, 2012
Airline Will Refund Veteran’s Air Fare
Spirit Airlines has announced that it will refund the air fare for Jerry Meekins, a Vietnam veteran with a terminal form of cancer. Meekins has been seeking a refund from the airlines since late April when his worsening condition prompted his doctor to tell him not to fly. He had purchased the $197 non-refundable ticket to visit his daughter who is recovering after surgery, and he wanted to be there to help with her recovery. Up until this week the airline had stuck to its policy of no refunds. Given his medical situation, Meekins thought Spirit should make an exception to its policy and refund his fare, even though he had purchased a nonrefundable ticket.
USA Today reports the airlines’ change of heart came after more than a week of mainly negative press on the subject, including an interview that ran on FOX News.
Spirit CEO Ben Baldanza said "Every day we seek to balance customer service with customers' demands for the lowest airfare possible, but sometimes we make mistakes.” In addition to refunding Jerry Meekins' $197 fare, Spirit will make a $5,000 contribution, in his name, to the charity of his choice, Wounded Warriors.
Also: Trig TT31 Update, Barnstorming--GA Wimping Out, Gone West: MiG Designer Belyakov, Zenith's 10000 Plan! When the FAA opened the door for easier angle of attack (AoA) indicator>[...]
Young Pilots Take Aviation, Culture, And Life Lessons Back To Chinese And Other Asian Airlines TransPac Aviation Academy, which says it graduates some 400 students annually, this w>[...]
“Watchkeeper will provide real-time information for troops conducting operations on the ground, allowing them to understand better and thereby overcome threats they may face.>[...]
Number Of Airlines And Other Operators Of Q400 And Q400 Nextgen Aircraft In Africa Has Grown To 15 Bombardier Aerospace and RwandAir of Kigali, Rwanda today celebrated the delivery>[...]
Aero Linx: Aviation Consumer Protection The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, m>[...]