Fri, Jun 22, 2007
Close To 300 Domestic Flights Affected
United Airlines states
human error was behind a computer outage that brought operations to
a halt at the carrier for two hours Wednesday, grounding
approximately 300 flights and causing ripple effects that continued
into Thursday.
Airline officials told The Associated Press operations had
more-or-less returned to normal, with a handful of delays Thursday
morning. Calling Wednesday "a difficult day for our customers and
you," United CEO Glenn Tilton made a point of praising employees'
handling of the tense situation.
"You did excellent work in overcoming a tough problem and doing
your very best for our customers throughout the day," Tilton added,
in a message to United workers... many of whom have openly criticized
Tilton and other United executives, for accepting
lucrative bonuses in the wake of the airline's time in Chapter 11
bankruptcy.
As Aero-News reported, all
domestic flights were grounded by the glitch from 0800 until 1000
CDT Wednesday morning. United's international flights were not
affected, according to spokeswoman Robin Urbanski.
UAL Chief Operating Officer Pete McDonald said the problem was
caused by failure of the carrier's Unimatic system, which handles
flight dispatching operations, during a systems test. A backup
system failed, too.
"Yesterday, an employee made a mistake and caused the failure of
both Unimatic and our backup system," McDonald said. He did not
elaborate on what the error was.
More News
Aero Linx: JAARS Nearly 1.5 billion people, using more than 5,500 languages, do not have a full Bible in their first language. Many of these people live in the most remote parts of>[...]
'Airplane Bounced Twice On The Grass Runway, Resulting In The Nose Wheel Separating From The Airplane...' Analysis: The pilot reported, “upon touchdown, the plane jumped back>[...]
"Burt is best known to the public for his historic designs of SpaceShipOne, Voyager, and GlobalFlyer, but for EAA members and aviation aficionados, his unique concepts began more t>[...]
"Polaris Dawn, the first of the program’s three human spaceflight missions, is targeted to launch to orbit no earlier than summer 2024. During the five-day mission, the crew >[...]
There Are SO Many Ways To Get YOUR Aero-News! It’s been a while since we have reminded everyone about all the ways we offer your daily dose of aviation news on-the-go...so he>[...]