Mon, Mar 04, 2013
Previously Released For iOS Devices
Duncan Aviation recently completed the Android version of its popular AOG Services app, which makes it easy for Aircraft on Ground (AOG) operators to find the nearest Duncan Aviation location to their current position. The app also offers 24/7 phone numbers and technical representative contact information. The first version of Duncan Aviation's AOG Services app was launched in September 2011 for Apple devices. Since then, several improvements have been made. The app is accessible in the field and doesn't require a data connection after it's installed.
"Operators can have decks of business cards they call through to find AOG service for their aircraft," says Doug Alleman, Regional and Service Sales Manager. "With the Duncan Aviation AOG app, it's easy to get the right person on the phone and get a quick response. It really helps operators get the answers they need when they're AOG."
Duncan Aviation has also released mobile-friendly versions of its myDuncan aircraft project management website and its parts search website. Both myDuncan and the parts search websites are now compatible with tablets and mobile phones, and may be bookmarked on Apple and Android devices.
myDuncan streamlines the item approval process and communication for aircraft projects with photo attachments, job status reports, item histories and projected expenses. It also enables off-site decision-makers to view approved sections of the project during prebuy evaluations.
A mobile-friendly version of Duncan Aviation's parts search website makes it more compatible with tablets and mobile phones, extending the ability to search Duncan Aviation's parts, accessories, avionics and instruments inventory and capabilities. With one touch, customers can enter all or part of a part number, with or without dashes, and find out if Duncan Aviation has the capability to repair/test or overhaul the item. The customer is also able to dial Duncan Aviation directly with one touch or send a quick email.
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