UAL Will Return Free Food To Business-Class Passengers | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-04.29.24

Airborne-Unlimited-04.23.24

Airborne-Unlimited-04.24.24 Airborne-FltTraining-04.25.24

Airborne-Unlimited-04.26.24

Fri, Aug 22, 2008

UAL Will Return Free Food To Business-Class Passengers

But It Won't Last For Long...

The word that comes to mind is... "capitulation." Days after United Airlines announced its plans to charge business-class passengers -- among any airline's most profitable traveling segment -- for food on domestic and even most international flights, the Chicago-based airline said it will launch a "trial" program to bring free food back into the biz-class cabin.

However, the program -- set to begin later this year -- probably won't last forever, and it won't mean luxurious dining either. "As part of the trial, on domestic flights with three cabins of service, United will be offering United Business customers complimentary fresh sandwiches, salads, snack boxes or snacks, depending on the length of flight," the airline said. "The products will be the same as the Buy on Board sandwiches and salads offered in United Economy."

To help soften the blow, United notes business-class customers will continue to enjoy complimentary beverages, including wine and cocktails.

"Our industry is changing and we need to tailor products and services to what customers value and provide them with more choice," said Graham Atkinson, executive vice president and chief customer officer. "We are listening to our customers as we test new options in both the business and economy cabins."

Speaking of those "new options," United still plans to start charging economy passengers for food on trans-Atlantic flights. Meal service on those flights, which typically range between 5-8 hours, used to be free.

In direct contradiction to United's own announcement to its employees earlier this week, however, the airline pointedly adds "there are no changes under way for international business or first-class customers, or for United's transcontinental p.s. flights." But don't expect that situation to last.

"At the end of the year, United will evaluate the results of the trial and determine next steps," the carrier added.

FMI: www.united.com

Advertisement

More News

ANN's Daily Aero-Term (04.28.24): Airport Marking Aids

Airport Marking Aids Markings used on runway and taxiway surfaces to identify a specific runway, a runway threshold, a centerline, a hold line, etc. A runway should be marked in ac>[...]

Aero-News: Quote of the Day (04.28.24)

"It is extremely difficult, if not impossible, for manned aircraft to see a drone while conducting crop-enhancing and other aerial applications at low altitudes and high speeds. We>[...]

ANN's Daily Aero-Linx (04.28.24)

Aero Linx: The Skyhawk Association The Skyhawk Association is a non-profit organization founded by former Skyhawk Pilots which is open to anyone with an affinity for the A-4 Skyhaw>[...]

Aero-News: Quote of the Day (04.29.24)

“The T-54A benefits from an active Beechcraft King Air assembly line in Wichita, Kansas, where all required METS avionics and interior modifications are installed on the line>[...]

ANN's Daily Aero-Linx (04.29.24)

Aero Linx: Aerostar Owners Association The Association offers the Aerostar Owner a unique opportunity to tap an invaluable source of information concerning the care and feeding of >[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC