Started 20 Years Ago As Rafale Fighter Engineer

Aero-News has learned Jean Kayanakis was recently named Vice President, Falcon Worldwide Spares for Dassault Falcon. Kayanakis was previously Director, Eastern Hemisphere Spares. He replaces Frank Youngkin who was promoted Vice President, Western Hemisphere Customer Service in April of 2008.

"With the rapidly expanding fleet of Falcon jets flying throughout the globe, it is critical to keep our Spares Department under strong leadership," said Jacques Chauvet VP, Worldwide Falcon Customer Service. "Jean's unique experience in spares, customer service and engineering make him naturally qualified for this position and the challenges that lay ahead as we continue to expand our spares presence around the world."

Kayanakis started his career at Dassault more than 20 years ago as an engineer working on the Rafale fighter prototype flight control laws. In addition to his most recent position, he also held positions in spares purchasing and as Director, Service Center Customer Support at Dassault Aircraft Services in Le Bourget.

Recently, Dassault Falcon implemented a number of programs to lower the cost of Genuine Dassault Falcon Replacement Parts and to increase part availability. Among the most significant improvements was the Added Value and Pricing Guarantee which has reduced the price on more than 12,000 Falcon parts and the creation of an industry leading two year/30 month warranty.

More recently, Dassault Falcon dropped "Supplemental Billing" on Genuine Dassault Falcon Replacement Parts. Supplemental Billing occurs on exchange purchases that require a substantial amount of repairs with invoices sometimes arriving months after the original transaction. These unexpected bills can run into the thousands of dollars. Dassault Falcon is the only Falcon parts supplier to have such a program.

Over the past several years, Dassault has added spares inventory in Shanghai, China; Sydney, Australia; Singapore, Johannesburg, South Africa; Dubai, UAE; Mumbai, India; Sao Paulo, Brazil and San Jose, CA.

FMI: www.dassaultfalcon.com