Membership Cites Disruptions, Lack of Scheduling Support, Inefficient Assignments, Disorganization
JetBlue's pilot base, working with the Air Line Pilots Association, unanimously voted against current head of Airports and System Operations, Alex Battaglia. The vote of "no confidence" comes on the tail end of a long period of disruption and trouble at the carrier that brought customer and employee dissatisfaction to the brink. Battaglia was installed as Operations head in August 2021, and since then, JetBlue pilot leadership says, "JetBlue’s reputation among its customers has plummeted and the airline was recently named “the worst airline” by the Wall Street Journal’s annual ranking."