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Wed, Apr 23, 2014

Air Canada Sacks Two Baggage Handlers For Luggage Abuse

Caught On Video Dropping Baggage 20 Feet From A Jetway To A Cart

Readers of a certain age may remember a commercial for a luggage company that depicted airline baggage handlers as gorillas tossing suitcases around like toys. The point then was to sell hard-shell luggage, but the scenario played out in real life recently in Canada.

A passenger aboard an airplane waiting for departure shot video of two Air Canada baggage handlers dropping bags about 20 feet from a jetway to a luggage bin, according to a report from The Toronto Star and relayed by USA Today.

The airline's action was quick. Air Canada spokeswoman Angela Mah said in an email to the paper that "The employees involved have been advised that their employment will be terminated pending the outcome of our investigation."

The video, which the passenger ... identified as Dwayne Stewart posted on YouTube ... has accumulated over a million views. Stewart said the baggage handlers tossed more than a dozen bags from the elevated jetway to the bin, rather than carry them down the steps. 

Air Canada has apologized for the incident.

(Image from YouTube video)

FMI: Watch the Video http://youtu.be/PgDizh4DMno

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