Fri, Apr 03, 2020
Temporary Service Supported By A Dedicated Team
ATP, a leading provider of information services and software solutions for the aviation industry, has established a temporary special communications support team to ensure all COVID-19 pandemic-related communications are strategically shared with the more than 45,000 global users of the ATP Aviation Hub.
ATP understands the value of getting timely information to customers, especially during these challenging times. To support the OEMs and regulatory agencies currently offering content and updates through the ATP Aviation Hub, a special team has been established to help broadcast any current and relevant COVID-19 information to their customers. In addition to normal directives and airworthiness updates, this new service can include messaging related to modified customer service hours and or changes to normal operations due to the COVID19 outbreak, which may impact the service they provide to customers.
This dedicated team will convert all COVID-19 related messaging from OEMs and regulatory agencies into special bulletins and alerts, making them immediately available to their customers via the ATP Aviation Hub. In addition, these documents will appear in the What’s New sections of the ATP Aviation Hub and related library notification emails, to further highlight this content. To take advantage of this complimentary service, current OEM partners and regulatory agencies can send their messaging and content to covid19support@atp.com, with an attachment or email copy and a description of the direction or relevance, and the dedicated team will share this message accordingly to the specific customer audience within the ATP Aviation Hub.
(Source: ATP news release)
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