Fri, Nov 07, 2008
Munich Center To Serve Europe, Africa And Middle East
Customers
Bombardier Commercial Aircraft's Customer Services and Support
group recently opened a Regional Support Office (RSO) at Garching
near Munich, Germany. Located about 20 minutes from the center of
Munich and Franz Josef Strauss International Airport, the facility
is Bombardier's fourth customer support office and the first in
Europe; it will support customers operating CRJ and Q-Series
airliners in Europe, Africa and the Middle East.
Earlier this year, Bombardier Commercial Aircraft opened RSO's
in Tokyo, Japan; and Sydney, Australia; and expanded the RSO in
Shanghai, China.
The Munich office will be managed by Cornel Hehn, most recently
employed at Bombardier's Toronto manufacturing facility. Hehn
earned a masters degree in Engineering from the Traian Vuia
Polytechnic Institute and a marketing diploma from the University
of Bucharest.
With 13 years experience at Bombardier, he is ideally suited to
lead customer services activities in the region. His team will
include customer support account managers and field service
representatives, and will be supported by customer response centers
in Canada. Based on customer needs, the Munich RSO team is expected
to grow to include other customer-facing staff.
"Bombardier's new Munich office adds to our growing global
presence in the area of customer support," said Todd Young, Vice
President, Customer Services and Support, Bombardier Commercial
Aircraft. "We look forward to meeting the needs of our customers in
this region and beyond. In fact, Bombardier is scheduled to open
its next RSO in India next year."
Bombardier has also enhanced its spares depot in Sydney, and the
inventory level is steadily increasing. Parts are being shipped on
a weekly basis from Bombardiers' main Chicago spares facility in
order to replenish inventory at the Sydney depot.
More News
Airbus Racer Demonstrator Makes Inaugural Flight Airbus Helicopters' ambitious Racer demonstrator has achieved its inaugural flight as part of the Clean Sky 2 initiative, a corners>[...]
A little Bit Quieter, Said Testers, But in the End it's Still a DA40 Diamond Aircraft recently completed a little pilot project with Lufthansa Aviation Training, putting a pair of >[...]
Line Up And Wait (LUAW) Used by ATC to inform a pilot to taxi onto the departure runway to line up and wait. It is not authorization for takeoff. It is used when takeoff clearance >[...]
Contributing To The Accident Was The Pilot’s Use Of Methamphetamine... Analysis: The pilot departed on a local flight to perform low-altitude maneuvers in a nearby desert val>[...]
From 2015 (YouTube Version): Overcoming Obstacles To Achieve Their Dreams… At EAA AirVenture 2015, FedEx arrived with one of their Airbus freight-hauling aircraft and placed>[...]
Airbus Racer Helicopter Demonstrator First Flight Part of Clean Sky 2 Initiative
See All