An e-mail forwarded to ANN by a reader indicates that FlightPrep
has suffered a software security breach, and the personal data of
some of its customers has been compromised.
According to the e-mail, the names, e-mail addresses, and
passwords of some customers were compromised by the hacker.
FlightPrep Marketing Director Travis Cannon confirmed the breach to
ANN in a telephone conversation Friday. He would not say how many
customers have been affected.
Cannon says that the company has "re-written a lot of code" to
make it more secure. In the e-mail, the company asks customers to
change their FlightPrep passwords, as well as the password in any
other application (email, websites or others) that may have used
the same login information combination. They indicate that
FlightPrep will never ask for a credit card number or other
personally identifiable information via e-mail, which is common in
phishing scams. They also urge caution when opening links or
attachments from unknown third parties.