Wed, May 02, 2007
Will Manage Planemaker's Service Centers
Cessna
Aircraft Company announced Wednesday the promotion of Stan Younger
to vice president, Service Facilities. Younger will manage all
activities of the company's 10 Citation service centers, as well as
its network of some two dozen authorized service centers around the
world.
Younger will report to Mark Paolucci, senior vice president,
Customer Service, and will be based at the company's headquarters
in Wichita.
"Stan brings to this new role both an in-depth technical
knowledge of our product and an intense focus on customer
satisfaction skills that will be critical as we move Cessna's
customer support to a new level of excellence," Paolucci said. "I'm
very excited to have one of the top customer support people in the
industry moving into this critical position."
Younger is a 28-year veteran of Cessna's customer support
organization. He began his career as an airframe and powerplant
(A&P) mechanic in 1979 at Wichita and has held positions of
increasing responsibility at Cessna service centers in Wichita and
San Antonio, Texas. His most recent position was director, Citation
Service Facilities.
Younger holds both a bachelor and master's degree in Business
Administration from the University of the Incarnate Word in San
Antonio, TX. He also holds an associate degree in total quality
management from Kansas Newman University in Wichita, KS and an
aircraft maintenance technician degree from the Spartan School of
Aeronautics in Tulsa, OK.
He holds a green belt certification in Textron's Six Sigma
program.
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