Plans To Feature An Aviation-Tailored Customer Relationship
Management System
JETNET says it's plans for Heli-Expo later this month include
introduction of a new complement to their comprehensive global
database of piston and turbine helicopters: an aviation-tailored
customer relationship management system, JETNET CRM. They will also
be demonstrating new graphical Views and add-ons to their Evolution
software at the show.
“Every year we improve the breadth and reliability of our
comprehensive helicopter database,” said Vincent Esposito,
JETNET President. “Now we’re adding products to give
our customers new and better ways to manage their information and
clients.”
“Aircraft brokers, dealers, finance companies, insurers
and virtually every professional aviation service provider can
instantly access the entire JETNET worldwide database of aircraft
owners and operators,” said Paul Cardarelli, JETNET Director
of Sales and Marketing. “You can add and organize your own
contact information to develop your own exclusive combined
database, then explore the wide range of JETNET CRM’s
features and functions to manage your sales and marketing
efforts.” JETNET CRM is available to JETNET Evolution
subscribers only, for an additional fee.
The company will also be featuring several new Views, graphical
user interface options, in their flagship Evolution product. Each
View is a one-screen summary of relevant data for a specific user
or purpose. The Operator Summary View displays the top 100
worldwide operators by the volume of their operated fleet and the
number of their leased aircraft. It also includes a summary of the
Top 100 operated aircraft models.
The Charter Intelligence View displays worldwide Charter
companies, and for each includes the volume of their fleet, their
Aircraft Operator Certificate, IS-BAO certificate and ratings of
independent auditors. The View also includes an optional breakdown
by country, as well as by aircraft make/model. Both of these new
Views are available free of charge as part of the Evolution
product.
The third new View is an option available to JETNET subscribers
for a nominal additional fee, their SPI (Sales Price Index) View.
SPI presents actual retail sales price data on aircraft in a series
of charts and graphs, compiled to provide users critical
marketplace intelligence.
Users will also be able to expand their options for accessing
their accounts. JETNET is implementing several major improvements
to its software interface this year, including a new login
protocol, and new platform and browser compatibility. “These
interface improvements are just what our customers are asking
for,” added Paul Cardarelli. “Greater flexibility and
portability of our service, with access from any PC or Mac device,
from any location. They’ll allow our customers much greater
use of our services, and give them yet another competitive
advantage.”