More Layoffs At NWA | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Most Recent Daily Episodes

Episode Date

Airborne-Monday

Airborne-Tuesday

Airborne-Wednesday Airborne-Thursday

Airborne-Friday

Airborne On YouTube

Airborne-Unlimited-05.06.24

Airborne-NextGen-04.30.24

Airborne-Unlimited-05.01.24 Airborne-AffordableFlyers--05.02.24

Airborne-Unlimited-05.03.24

Wed, Apr 28, 2004

More Layoffs At NWA

120 Customer Agents To Get The Ax

Some 120 customer service jobs at Northwest Airlines are about to go the way of the dodo, to be replaced by skycaps.

Both the agents, who make roughly $20/hr and the skycaps, who earn half that, belong to the same union -- the International Association of Machinists and Aerospace Workers.

Fifty customer service agents are expected to lose their jobs in both Detroit and Minneapolis. Another 20 could get pink slips at the company's Memphis hub.

They'll be replaced by about 80 skycaps, according to the union. And the customer service reps are not happy campers.

"They feel they have been let down and betrayed by Northwest," said union president Robert DePace.

He said the skycaps make up much of the salary difference in tips.

A Northwest spokeswoman said the switch to skycaps was prompted by passengers' increased use of self-service kiosks. But she admitted they won't be allowed to accept gratuities at those kiosks -- nor will they be able to take tips from behind the ticket counter.

FMI: www.iamaw.org, www.nwa.com

Advertisement

More News

ANN's Daily Aero-Linx (05.04.24)

Aero Linx: JAARS Nearly 1.5 billion people, using more than 5,500 languages, do not have a full Bible in their first language. Many of these people live in the most remote parts of>[...]

NTSB Final Report: Quest Aircraft Co Inc Kodiak 100

'Airplane Bounced Twice On The Grass Runway, Resulting In The Nose Wheel Separating From The Airplane...' Analysis: The pilot reported, “upon touchdown, the plane jumped back>[...]

Aero-News: Quote of the Day (05.04.24)

"Burt is best known to the public for his historic designs of SpaceShipOne, Voyager, and GlobalFlyer, but for EAA members and aviation aficionados, his unique concepts began more t>[...]

Aero-News: Quote of the Day (05.05.24)

"Polaris Dawn, the first of the program’s three human spaceflight missions, is targeted to launch to orbit no earlier than summer 2024. During the five-day mission, the crew >[...]

Read/Watch/Listen... ANN Does It All

There Are SO Many Ways To Get YOUR Aero-News! It’s been a while since we have reminded everyone about all the ways we offer your daily dose of aviation news on-the-go...so he>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2024 Web Development & Design by Pauli Systems, LC