'ANA Blue Base' Will House Operational And Hospitality Training For Diverse ANA Professionals

ANA Holdings has announced the opening of its new training center, ANA Blue Base (ABB), located near Haneda Airport in Tokyo. Construction concluded in March 2019 and allowed for partial operation from April 15, 2019. ANA HD plans for the facility to be both fully operational and open to the public by June 2020.

ABB will serve as a training hub for a wide range of ANA employees, offering top-of-the-line instruction and connecting the diverse professionals such as pilots, flight attendants and maintenance staff who help make ANA a world class airline. ABB will be used to improve the quality of ANA Group’s operations across the board, while also fostering professional development and promoting innovation. As ABB transforms professional culture at ANA, the knowledge gained here will lead to more efficient work techniques and enhanced safety tactics - the number one priority for ANA Group.

“ANA Blue Base represents ANA Group’s firm commitment to improving the quality of the travel experience for all passengers,” said Hiroyuki Kunibu, Senior Vice President of ANA HOLDINGS INC. “We have spared no expense in designing a world-class facility that will house advanced training equipment as well as areas for employees to unwind with their colleagues. Once complete and fully operational, we will be proud to welcome guests to a facility that exemplifies the values our company holds dear.”

Once the base is complete, it will house training simulators that will provide ANA personnel with the experience they need to appropriately respond to a wide range of potential emergencies. In addition to advanced mixed reality and virtual reality flight simulation technology, the facility is home to a motion mock-up for flight attendants and interactive firefighting training both first in Japan. There will also be door training for emergency situations and a specially designed pool to recreate water landings.

The facility will also feature areas designed to familiarize staff with ANA’s praised Japanese-style hospitality known as “Omotenashi.” By experiencing “Omotenashi” at the new Japanese tea room, ANA employees will know exactly how to offer the airline’s famed service to passengers. Employees will have access to a variety of perks including the “Communication Lounge” and the “ANA Innovation Garage,” where staff can relax or work on projects as well as coordinate events.

ABB will be open to the public once it is complete. Guests will be welcome to participate in a guided “ANA Observation Tour” where they can view select training facilities and learn more about ANA’s prestigious history. ABB will incorporate the latest digital devices and mobility into this tour to make it an unforgettable experience.

Staff education and continuous improvement in all areas of operation have long been top priorities for ANA Group. ABB is a way to promote the company’s constant drive to enhance the quality of its service while equipping its employees to exceed expectations at every turn. ANA Group is proud to provide this resource for employees and to create an open yet efficient work environment.

The facility was given the name “ANA Blue Base” after it was selected by a poll of ANA Group staff. The team aims for the facility to serve as a base that promotes the ANA brand and also as a welcoming place where employees can gather.

(Images provided with ANA Holdings news release)

FMI: www.ana.co.jp/group/en/