United To Frequent Fliers: Don't Worry | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Most Recent Daily Airborne

Airborne On ANN

Airborne On YouTube/Hi-Def/Mac Friendly

Monday

Airborne 01.26.15

Airborne 01.26.15

Tuesday

Airborne 01.27.15

Airborne 01.27.15

Wednesday

Airborne 01.28.15

Airborne 01.28.15

Thursday

Airborne 01.22.15

Airborne 01.22.15

Friday

Airborne 01.23.15

Airborne 01.23.15

Fri, Jul 02, 2004

United To Frequent Fliers: Don't Worry

Says Service Will Be Unaffected By ATSB Refusal On Loan Guarantees

Hustling to make sure its most valued customers don't jump ship, United Airlines this week sent out emails to its 40 million frequent fliers, promising that their service won't be affected by the government's refusal to provide $1.1 billion in loan guarantees.

"The... decision will have no effect on our service to you," said the email. "We are now moving forward to secure [bankruptcy] exit financing and emerge as a stronger, more competitive airline."

But given past performance, the email blast was hardly reassuring. The last time UAL sent out such a mass email, saying basically the same thing, was on December 5th, 2002, after the first time the Air Transport Stabilization Board turned United down for $1.8 billion in guarantees. Less than a week after that, UAL declared bankruptcy.

" They don't want their customers to worry," said Helane Becker, an analyst with Benchmark Company. "But on the other hand, they will have to make adjustments over time to their route structure. If they want to attract outside investors, they're going to have to make adjustments." Becker was quoted by the Washington Post.

Is the email working? Ask Michael Kurtz, an Oak Hill (VA) psychologist who has some 800,000 frequent flier miles.

"They're trying to make people feel better," he told the Post, "but I don't think things will get better there."

FMI: www.ual.com

Advertisement

More News

Airborne 01.27.15: USCG Rescue!, Two Eagles Over Pacific, UAV v White House

Also: Hartzell/Red Bull, GA Coalition, Aero-Calendar, Commemorative Air Force, Sarah Brightman To ISS, Hot Air Balloon Endurance Record The pilot of a single engine Cirrus SR22 air>[...]

Pipistrel Updates WattsUp Program

Gives Inside-The-Cockpit Look At The Prototype Electric Trainer Pipistrel on Monday released a video showing an inside-the-cockpit view of their new WattsUp electric trainer ... a >[...]

AD: Airbus Airplanes

AD NUMBER: 2014-26-08 PRODUCT: All Airbus Model A330-200, -200F, and -300 series airplanes.>[...]

ANN's Daily Aero-Linx (01.28.15)

The Google Lunar XPRIZE The Google Lunar XPRIZE consists of $30 million in prizes designed to inspire pioneers to do robotic space transport on a budget. Teams from around the worl>[...]

ANN's Daily Aero-Term (01.28.15): National Route Program (NRP)

A set of rules and procedures designed to increase the flexibility of user flight planning within published guidelines.>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2015 Web Development & Design by Pauli Systems, LC