United To Frequent Fliers: Don't Worry | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Monday

Tuesday

Wednesday

Thursday

Friday

Airborne On ANN

Airborne 05.23.16

Airborne 05.24.16

Airborne 05.25.16

Airborne 05.26.16

Airborne 05.27.16

Airborne Hi-Def On YouTube

Airborne 05.23.16

Airborne 05.24.16

Airborne 05.25.16

Airborne 05.26.16

Airborne 05.27.16

AEA2016 LIVE Aero-TV: 04/27-0830ET, 04/28-1400ET, 04/29-1100ET

Sun 'n Fun 2016 Innovation Preview on Vimeo!

Sun 'n Fun 2016 Innovation Preview on YouTube!

Fri, Jul 02, 2004

United To Frequent Fliers: Don't Worry

Says Service Will Be Unaffected By ATSB Refusal On Loan Guarantees

Hustling to make sure its most valued customers don't jump ship, United Airlines this week sent out emails to its 40 million frequent fliers, promising that their service won't be affected by the government's refusal to provide $1.1 billion in loan guarantees.

"The... decision will have no effect on our service to you," said the email. "We are now moving forward to secure [bankruptcy] exit financing and emerge as a stronger, more competitive airline."

But given past performance, the email blast was hardly reassuring. The last time UAL sent out such a mass email, saying basically the same thing, was on December 5th, 2002, after the first time the Air Transport Stabilization Board turned United down for $1.8 billion in guarantees. Less than a week after that, UAL declared bankruptcy.

" They don't want their customers to worry," said Helane Becker, an analyst with Benchmark Company. "But on the other hand, they will have to make adjustments over time to their route structure. If they want to attract outside investors, they're going to have to make adjustments." Becker was quoted by the Washington Post.

Is the email working? Ask Michael Kurtz, an Oak Hill (VA) psychologist who has some 800,000 frequent flier miles.

"They're trying to make people feel better," he told the Post, "but I don't think things will get better there."

FMI: www.ual.com

Advertisement

More News

Toledo Police Helicopter May Be Grounded

Department Seeks Grants To Help Keep Aircraft Flying The police department in Toledo, OH may be forced to ground its helicopter unless it is able to identify a grant for the $300,0>[...]

Bill Gordon Lost In Hudson River P-47 Ditching

Despite What Appeared To Be A Decent Ditching Effort, An Outstanding Pilot Was Lost The airshow community has suffered its second tragedy in nearly as many weeks as long-time warbi>[...]

Aero-News: Quote Of The Day (05.29.16)

"Putting the world's largest satellite constellation into orbit is an enormous task and Arianespace is ideally suited to launch the initial constellation, allowing OneWeb to start >[...]

ANN FAQ: How To Get YOUR News Out On Aero-News

Good News, Bad News... It's ALL News As the preeminent online aviation news resource out there, the editorial staff at Aero-News sees a large number of news releases. We look at al>[...]

Dubai-Based Business Jet Operator Enhances In-Flight Wi-Fi Services

Empire Aviation Group Selects Honeywell Technologies For Its Entire Fleet Honeywell has signed an agreement with Empire Aviation Group to provide its full suite of GoDirect connect>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2016 Web Development & Design by Pauli Systems, LC