United To Frequent Fliers: Don't Worry | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date






Airborne On ANN

Airborne 11.23.15

Airborne 11.24.15

Airborne 11.25.15

Airborne 11.19.15

Airborne 11.20.15

Airborne Hi-Def On YouTube

Airborne 11.23.15

Airborne 11.24.15

Airborne 11.25.15

Airborne 11.19.15

Airborne 11.20.15

EAA/ANN AirVenture Innovation Preview

AIP-#1 Vimeo

AIP-#2 Vimeo

AIP-Part 1 YouTube

AIP-Part 2 YouTube

Fri, Jul 02, 2004

United To Frequent Fliers: Don't Worry

Says Service Will Be Unaffected By ATSB Refusal On Loan Guarantees

Hustling to make sure its most valued customers don't jump ship, United Airlines this week sent out emails to its 40 million frequent fliers, promising that their service won't be affected by the government's refusal to provide $1.1 billion in loan guarantees.

"The... decision will have no effect on our service to you," said the email. "We are now moving forward to secure [bankruptcy] exit financing and emerge as a stronger, more competitive airline."

But given past performance, the email blast was hardly reassuring. The last time UAL sent out such a mass email, saying basically the same thing, was on December 5th, 2002, after the first time the Air Transport Stabilization Board turned United down for $1.8 billion in guarantees. Less than a week after that, UAL declared bankruptcy.

" They don't want their customers to worry," said Helane Becker, an analyst with Benchmark Company. "But on the other hand, they will have to make adjustments over time to their route structure. If they want to attract outside investors, they're going to have to make adjustments." Becker was quoted by the Washington Post.

Is the email working? Ask Michael Kurtz, an Oak Hill (VA) psychologist who has some 800,000 frequent flier miles.

"They're trying to make people feel better," he told the Post, "but I don't think things will get better there."

FMI: www.ual.com


More News

Airborne 11.25.15: Blue Origin Reusable Rocket!, AMA Reacts, Transgender Pilots

Also: UK CAA, E-Fest 2015, Citizens In Space, Gulfstream G500, Dassault Falcon Jet, CFM LEAP-1A, Tuskegee's Milton Crenchaw ANN Airborne Link: /index.cfm?do=video.playVideo&vid>[...]

Aero-News: Quote Of The Day (11.29.15)

Aero-News Quote of the Day "Thales pioneered fly-by-wire technology almost 40 years ago, and we believe that Cessna’s confidence in us as we embark on this exciting next step>[...]

ANN's Daily Aero-Term (11.29.15): Inner Marker

Inner Marker A marker beacon used with an ILS (CAT II) precision approach located between the middle marker and the end of the ILS runway, transmitting a radiation pattern keyed at>[...]

ANN's Daily Aero-Linx (11.29.15)

Aero Linx: Mercy Airlift It is the Mission of Mercy Airlift to provide humanitarian aid on a nondiscriminatory and impartial basis to the victims of natural and man made disasters >[...]

Swedavia Selects Lockheed Martin To Deliver Next Generation Systems

Will Share Data Among 10 Airport Network In Sweden Swedish Airport Operator Swedavia has selected Lockheed Martin to deliver a new generation of multi-airport operational systems t>[...]

blog comments powered by Disqus





© 2007 - 2015 Web Development & Design by Pauli Systems, LC