Airline Investing in "Overall Travel Experience"
Delta Airlines and US Helicopter
have teamed to provide an eight minute shuttle for customers
traveling between Delta's hub at New York's John F. Kennedy
International Airport and New York City Heliports in Midtown and
Downtown Manhattan.
Beginning May 14, Delta customers will have exclusive access to
frequent helicopter service that operates between the two New York
City heliports and Gate 11 at JFK Terminal 3, according to
Delta.
"More than anywhere else, in New York time matters," said Jim
Whitehurst, Delta's chief operating officer. "Our enhancements for
customers at JFK continue and US Helicopter's airport shuttle
service is another way we're making travel easier."
In addition to the eight-minute travel time, passengers taking
advantage of this partnership will enjoy TSA security clearance at
NYC Heliports before arriving at JFK for departing flights enabling
the helicopter to land directly in the 'sterile zone' at JFK.
Prior to arriving at the airport, passengers will be able to
check-in and get boarding passes to final destinations, for both
domestic and international travel. This includes baggage check for
final destination for those departing from and arriving in
Manhattan.
US Helicopter will operate 27 daily flights, Monday through
Friday, between the Downtown Manhattan Heliport, near Wall Street,
the Atlantic Metroport at East 34th Street in Midtown Manhattan and
Delta's Terminal 3, Gate 11 at JFK. Additional service is offered
between Manhattan and Bridgeport, Conn.
Online booking will be available May 31, 2007.
Other such customer-friendly actions accompany Delta's ongoing
enhancements at JFK as part of a multi-million dollar investment in
"the overall travel experience" since the carrier's April 30
emergence from bankruptcy. For example, BusinessElite, domestic
First Class, Medallion-level SkyMiles and SkyTeam Elite Plus
customers enjoy a dedicated check-in area in Terminal 2. Passengers
can check in through either self-service kiosks or with a live
Delta representative before proceeding directly to the security
checkpoints.
"Delta is entering a new era with tremendous momentum," said
Jerry Murphy, chief executive officer and president of US
Helicopter. "We are excited about our new partnership and being in
a position to support them by offering business travelers
unparalleled service during their airport commute."