Tue, Dec 20, 2011
Three More Business Aircraft RSO Locations Now Operational In
Singapore; São Paolo, Brazil; And Sydney, Australia
New business aircraft Regional Support Offices (RSOs) have been
opened in Singapore and São Paulo, Brazil by Bombardier. The
company has also expanded capabilities at its Sydney, Australia,
commercial aircraft RSO to include business aircraft. The new
offices are now operational and serving the growing number of
Bombardier business aircraft customers in the Asia-Pacific and
Latin America regions.
"Asia-Pacific and Latin America are critically important regions
for Bombardier. These RSOs bring together the experience and
expertise of our product support specialists right in our
customers' backyards," said Andy Nureddin, Vice President, Customer
Services and Support, Bombardier Business Aircraft. "These timely
additions to our overall network mean our customers can further
count on local support to resolve issues, manage risks closely and
strengthen the overall relationship with our company and our
products."
The new RSOs are service hubs staffed by a combination of Field
Service Representatives (FSRs), Customer Service Account Managers
(CSAMs), Customer Liaison Pilots and an RSO Manager.
The network's expansion is part of the company's accelerated
drive to be closer to customers, improve response time and build
stronger relationships around the globe. Since 2007, RSOs were
opened supporting commercial aircraft in Tokyo, Japan; Sydney,
Australia; Shanghai, China and Munich, Germany. Recently,
Bombardier opened RSOs for business aircraft in Dubai, United Arab
Emirates and Hong Kong, China as well as a first RSO serving both
business and commercial aircraft customers in Mumbai, India.
More News
Aero Linx: JAARS Nearly 1.5 billion people, using more than 5,500 languages, do not have a full Bible in their first language. Many of these people live in the most remote parts of>[...]
'Airplane Bounced Twice On The Grass Runway, Resulting In The Nose Wheel Separating From The Airplane...' Analysis: The pilot reported, “upon touchdown, the plane jumped back>[...]
"Burt is best known to the public for his historic designs of SpaceShipOne, Voyager, and GlobalFlyer, but for EAA members and aviation aficionados, his unique concepts began more t>[...]
"Polaris Dawn, the first of the program’s three human spaceflight missions, is targeted to launch to orbit no earlier than summer 2024. During the five-day mission, the crew >[...]
There Are SO Many Ways To Get YOUR Aero-News! It’s been a while since we have reminded everyone about all the ways we offer your daily dose of aviation news on-the-go...so he>[...]
ANN's Daily Aero-Linx (05.04.24)
See All