Fines Spirit Airlines for Violating DOT’s 'Bumping' Rules
DOT has fined Spirit Airlines $350,000 for violating federal rules protecting passengers who are denied boarding (“bumped”) on oversold flights, and for not providing accurate reporting of passengers denied boarding. The airline was also ordered to cease and desist from future similar violations. During a review of consumer complaints filed with DOT, the Department’s Office of Aviation Consumer Protection found that Spirit required passengers who were involuntarily denied boarding to sign waivers or documents suggesting that those passengers were “volunteers.”
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