"It is important that the Department
and the traveling public understand what happened, why it happened,
and whether the carriers properly planned for the holiday travel
period and responded appropriately to consumer needs in the
aftermath."
Source: US Transportation Secretary Norman Y.
Mineta, asking the agency's Inspector General to join with the
Department's Office of Aviation and International Affairs and
Office of General Counsel to investigate travel disruptions that
impacted US Airways and Comair passengers over the 2004 holiday
travel weekend.
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