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Textron Aviation has bolstered its customer service offering with the launch of 1Call, which provides a single point of contact for Beechcraft, Citation and Hawker customers during unscheduled maintenance events. The 1Call service means that aircraft operators now have a single phone number for quick access to Textron Aviation’s customer service team for immediate support. From the initial call to progress reports to after service follow-up, aircraft operators have a single point of contact. Congressmen Sam Graves and Todd Rokita say the FAA has had ample opportunity to modernize the nation's air traffic control system, and shifting tha
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