Fri, Jun 22, 2007
Carrier Says "Poor Conditions" Caused By Flushed Gloves
After a trip that was an assault to the senses, Continental
Airlines Inc. is now apologizing to passengers for "poor
conditions" during their transatlantic flight from Amsterdam to
As ANN reported, more than
200 passengers were subjected to more than bad food and stiff legs
recently -- they had to endure seven hours in the air with raw
"I've never felt so offended in all my life," passenger Collin
Brock told Seattle's KING-TV. "I felt like I had been physically
abused and neglected. I was forced to sit next to human excrement
for seven hours."
Continental spokesman Dave Messing confirmed Thursday there had
been an issue with the plane's lavatory during the flight,
according to the Associated Press.
The flight left Amsterdam June 12, and made an unscheduled stop
in Shannon, Ireland, to fix lavatory problems. That pit stop turned
into an overnight stay. The next morning, the passengers boarded
the same aircraft and the same problem occurred again shortly after
takeoff, confirmed Messing.
After landing in Newark, it was determined the problem was
caused by someone flushing latex gloves down the toilet, Messing
told the AP.
"We deeply regret the serious inconvenience to our customers and
are apologizing to them and compensating them for the poor
conditions on the flight as well as the diversion and delay," he
wrote in a statement from the Houston-based carrier.
Messing would not reveal the value of the vouchers the carrier
distributed to the affected passengers, but Brock told reporters he
received a $500 voucher... and that he wasn't sure he'd ever use
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