Sky Connect LLC Provides A/C Tracking To Eaglemed For Enhanced Medivac Operation | Aero-News Network
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Thu, Oct 09, 2003

Sky Connect LLC Provides A/C Tracking To Eaglemed For Enhanced Medivac Operation

Sky Connect LLC is proud to announce its latest customer for aircraft tracking services, EagleMed of Wichita, Kansas. Renowned for its critical care transport service in the central United States, EagleMed provides patient transport with a fleet of King Airs and helicopters. With the implementation of Sky Connect TRACKER™, EagleMed will quickly deploy mission oversight enhancements to their critical care dispatch centers.

"Minutes mean lives", explains Allen Zon, EagleMed's Director of Operations. "Our ability to respond rapidly to urgent transport missions depends on our dispatchers' constant knowledge of the location and status of each of our aircraft. With the addition of TRACKER's automated real-time position data, displayed on maps of our operational territory, the dispatchers can immediately determine which and how many of our aircraft should be assigned to a mission. This will dramatically improve our response times for any type of mission regardless of weather conditions. We will have the ability to proactively advise medical centers of patient ETAs without having to constantly interrupt the flight crew for verbal status reports. Fast response time, continual mission updates, and reduced crew workloads are the keys to furthering EagleMed's excellent reputation."

In addition to automatic position reporting, the TRACKER systems for EagleMed will be outfitted with mission status interfaces. Designed in partnership with EagleMed, these customized avionics will enable the crew to initiate flight and patient status reports by selecting dedicated buttons. Aircraft position, flight status, and service availability will be displayed for the dispatchers using Flight Explorer Professional® software. For conferring with trauma center doctors about patient care or discussing mission requirements with dispatchers, the crew will be able to place and receive voice phone calls via the TRACKER system.

For EagleMed, assured communication with each aircraft is paramount to their 24/7 critical care transport service. After exploring all terrestrial and satellite communications options, Mr. Zon concluded that Sky Connect's TRACKER was the best solution. EagleMed missions are often performed in remote, rural areas of their territory, so the flight crews currently experience difficulties in maintaining contact with the dispatch centers. Because Sky Connect TRACKER operates everywhere on Earth using the Iridium satellite network, it will immediately provide new consistently reliable communications capabilities to EagleMed's fleet now and as EagleMed expands service to other regions.

"We are excited about being a part of EagleMed's aggressive campaign to rethink the way urgent care flight dispatching is performed," notes Harlan Hamlin, Sky Connect's SVP for Business Development. "Mr. Zon has shared his company's vision to change the way dispatching has been done since the development of the critical care transport industry. TRACKER's enhanced services will provide EagleMed dispatchers with the decision-support tools needed to effectively juggle all of the dynamics involved with managing air assets, critical timelines, and customer expectations. Knowing that these enhancements will help save lives is a particularly satisfying aspect of this contract and this motivates us further to work diligently with EagleMed to assure full TRACKER deployment by the end of 2003."

About EagleMed: EagleMed, the largest privately owned air ambulance service in Kansas, has been in business since transporting their first patient in 1981. Headquartered in Wichita, EagleMed serves Kansas and the central US region with a fleet of four King Airs and five helicopters. EagleMed is one of just 91 CAMTS*-certified air ambulance services in the United States.

About Sky Connect LLC: Sky Connect LLC markets the Sky Connect brand of telephony, data, and tracking products manufactured by Icarus Instruments, Inc.  Sky Connect is the recognized leading brand of Iridium telephony systems for aircraft with installations in all types of aircraft operating in all regions of the world.

FMI: www.skyconnect.aero, www.flyeaglemed.com

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