Survey Shows Most Parents Feel Cabin Crews Are OK With Children | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Monday

Tuesday

Wednesday

Thursday

Friday

Airborne On ANN

Airborne 02.08.16

Airborne 02.09.16

Airborne 02.10.16

Airborne 02.11.16

Airborne 02.12.16

Airborne Hi-Def On YouTube

Airborne 02.08.16

Airborne 02.09.16

Airborne 02.10.16

Airborne 02.11.16

Airborne 02.12.16

Fri, Jun 15, 2012

Survey Shows Most Parents Feel Cabin Crews Are OK With Children

Survey Prompted By Recent Alaska Airlines Incident

After a recent incident in which a cabin crew demanded a father remove his three year old son from an Alaska Airlines plane after the toddler was deemed too disruptive to fly, a survey conducted by U.K-based flight comparison site Skyscanner of more than 1,000 parents has revealed that, far from being an isolated incident, 12% of parents said they have found it difficult to get any sympathy from cabin crew in response to their children’s needs.

The toddler at the center of the incident first became upset when he was forced to switch off the reading device his father had given him to keep him busy. Many parents in the survey sympathise with this situation, with over a third having endured their child having a "meltdown" on an aircraft and 13% of respondents stating their children too have become upset after abruptly being told to switch off electronic devices by the cabin crew with no explanation or understanding of why. The unhappy child then refused to sit upright with his seatbelt fastened; something one in four of the parents surveyed have also experienced, and his parents were finally told they had to disembark the aircraft despite having his seatbelt fastened, because he wouldn’t sit upright.

Skyscanner's Mary Porter commented, “There can be some challenges when flying with young children as they are too young to understand why they are being told to do certain things, but this can be made less stressful for parents if cabin crew staff can be more patient and understanding during these times. Of course there are some safety requirements that must be met by every passenger whatever their age, however if cabin crew were specifically trained to understand the needs of families better and able to assist with the youngest of airline passengers, the experience could be stress-free for everyone and many of these negative experiences could be completely avoided.“

She continues, “Families contribute a huge amount to the profit of airlines and everything should be done to make this a more positive experience and there is obviously a real need for the aviation industry to address these issues.”

The survey also revealed that for some parents the stresses of family travel begin before they have even boarded the aircraft, with 16% saying their child had been frightened by the security process while for a further 15% the problems began the second they stepped on board, when they found themselves seated apart from their children. Furthermore, almost one in five parents complained about the lack of toilets and baby changing facilities along with long queues.

FMI: www.skyscanner.net

Advertisement

More News

House Science Committee Approves Aviation R&D Bill

Authorizes Funding For The FAA's Research, Engineering, And Development Account Through 2019 The Science, Space, and Technology Committee on Thursday approved the FAA Leadership in>[...]

Airborne 02.12.16: NEW Mooney!, Not-So-Good GAMA Stats, DA40 Upgrades

Also: A350-1000 Final Assembly, Barnstorming: ATC Privatization, Lithium Issue, Boeing Cuts, Tillamook C-27, Sywell Aerodrome, Massive Airship Mooney International Corporation unve>[...]

Airborne 02.11.16: Drone #s Increase, Fokker D. VIII Replica, Gulfstream G500

Also: Albania Auction, Aero-Community: AEA!, 500 F-35 Hours, SeaPort Airlines, Maxcraft Avionics, Air Power Museum, Webb Space Telescope FAA Administrator Michael Huerta told a UAV>[...]

Airborne 02.12.16: NEW Mooney!, Not-So-Good GAMA Stats, DA40 Upgrades

Also: A350-1000 Final Assembly, Barnstorming: ATC Privatization, Lithium Issue, Boeing Cuts, Tillamook C-27, Sywell Aerodrome, Massive Airship Mooney International Corporation unve>[...]

ANN FAQ: View Aero-News YOUR Way ... The 'Headlines And Teasers' Option

Choose How YOU Want To View Your Aero News: Headlines And Teasers We're all pretty excited about the new website design here at ANN, but we HAVE heard from some of you that you lik>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2016 Web Development & Design by Pauli Systems, LC