Volaris Fined For Failing To Disclose Baggage Fees | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Most Recent Daily Airborne

Airborne On ANN

Airborne On YouTube/Hi-Def/Mac Friendly

Monday

Airborne 01.26.15

Airborne 01.26.15

Tuesday

Airborne 01.27.15

Airborne 01.27.15

Wednesday

Airborne 01.28.15

Airborne 01.28.15

Thursday

Airborne 01.29.15

Airborne 01.29.15

Friday

Airborne 01.23.15

Airborne 01.23.15

Sat, Jun 23, 2012

Volaris Fined For Failing To Disclose Baggage Fees

First Penalty For A Violation Of The DOT's New Consumer Protection Rules

The U.S. DOT has assessed a civil penalty of $130,000 against the Mexican airline Volaris for failing to inform consumers that they may have to pay baggage fees when buying a ticket on the carrier. This is the first penalty assessed for a violation of the provisions of the Department’s new aviation consumer rule that took effect this past January.

“We adopted our rule on baggage fees to make sure that consumers have complete and accurate information about how much they will have to pay when they book a flight,” U.S. Transportation Secretary Ray LaHood said. “We will continue to take enforcement action when carriers fail to comply with our rules.”

Under DOT’s new rule, carriers must clearly and prominently disclose on the first screen that offers a fare for a customer’s specific itinerary that additional fees for baggage may apply, as well as show consumers where they can view the baggage fees. The rule applies to all airlines selling air transportation in the United States, including foreign carriers.

For a period of time beginning Jan. 24, 2012, the date the new requirement took effect, a search of flights on Volaris’ website displayed itineraries that listed the fares for outbound and inbound flights, but failed to inform consumers that additional baggage fees might apply.

FMI: www.dot.gov

Advertisement

More News

AeroSports Update: Discovery XL-2 Production Is Underway

Discovery Aviation Announced That Production Of The New Discovery XL-2 Has Started If you are looking for a newly manufactured 2-place airplane suitable for the private owner or fo>[...]

Airborne 01.28.15: AMA Steps Up, AirAsia Stall Warnings, Obama Wants Carbon Cuts

Also: Ridiculous Arkansas Regs Proposed, Tecnam Juggernaut, New EC135 T2+ Training Helo, NBAA Joins 'Know Before You Fly', Wipaire Grand Opening, AirVenture SkyDive Record As the m>[...]

Airborne 01.28.15: AMA Steps Up, AirAsia Stall Warnings, Obama Wants Carbon Cuts

Also: Ridiculous Arkansas Regs Proposed, Tecnam Juggernaut, New EC135 T2+ Training Helo, NBAA Joins 'Know Before You Fly', Wipaire Grand Opening, AirVenture SkyDive Record As the m>[...]

Piper Aircraft Launches M500 With Latest Garmin Avionics

Caldecott Says New Meridian Features Electronic Stability Protection, Underspeed Protection, Other Safety Improvements Piper Aircraft has introduced its newest top-of-the-line M-Cl>[...]

Airborne 01.27.15: USCG Rescue!, Two Eagles Over Pacific, UAV v White House

Also: Hartzell/Red Bull, GA Coalition, Aero-Calendar, Commemorative Air Force, Sarah Brightman To ISS, Hot Air Balloon Endurance Record The pilot of a single engine Cirrus SR22 air>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2015 Web Development & Design by Pauli Systems, LC