Volaris Fined For Failing To Disclose Baggage Fees | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

** Airborne 09.29.14 ** HD iPad-Friendly -- Airborne 09.29.14**
** Airborne 09.26.14 ** HD iPad-Friendly -- Airborne 09.26.14 **
** Airborne 09.24.14 ** HD iPad-Friendly -- Airborne 09.24.14 **

Sat, Jun 23, 2012

Volaris Fined For Failing To Disclose Baggage Fees

First Penalty For A Violation Of The DOT's New Consumer Protection Rules

The U.S. DOT has assessed a civil penalty of $130,000 against the Mexican airline Volaris for failing to inform consumers that they may have to pay baggage fees when buying a ticket on the carrier. This is the first penalty assessed for a violation of the provisions of the Department’s new aviation consumer rule that took effect this past January.

“We adopted our rule on baggage fees to make sure that consumers have complete and accurate information about how much they will have to pay when they book a flight,” U.S. Transportation Secretary Ray LaHood said. “We will continue to take enforcement action when carriers fail to comply with our rules.”

Under DOT’s new rule, carriers must clearly and prominently disclose on the first screen that offers a fare for a customer’s specific itinerary that additional fees for baggage may apply, as well as show consumers where they can view the baggage fees. The rule applies to all airlines selling air transportation in the United States, including foreign carriers.

For a period of time beginning Jan. 24, 2012, the date the new requirement took effect, a search of flights on Volaris’ website displayed itineraries that listed the fares for outbound and inbound flights, but failed to inform consumers that additional baggage fees might apply.

FMI: www.dot.gov

Advertisement

More News

Airborne 09.29.14: Young Eagle Tragedy, Overdue Hoover Honors, Paperplane Record

Also: Low-Flying F16, UAVs For The Movie, Aerobatic Pilot Bails Out, Bombardier Safety Stand Down, MVP Takes On The World We are sad to report that a Young Eagle flight went down o>[...]

Airborne 09.29.14: Young Eagle Tragedy, Overdue Hoover Honors, Paperplane Record

Also: Low-Flying F16, UAVs For The Movie, Aerobatic Pilot Bails Out, Bombardier Safety Stand Down, MVP Takes On The World We are sad to report that a Young Eagle flight went down o>[...]

Airborne 09.26.14: A320neo First Flight, Aspen ESV Trial, Garmin Flies G5000

Also: Sea Lynx Grounding, AEA's Ric Peri On FAR 145, Union v Allegiant, Wingboarding--Anyone? Things went off as planned in Toulouse, France yesterday morning when the A320neo made>[...]

ANN's Daily Aero-Linx (09.30.14)

DOT Rule for Passengers Traveling with Lithium Batteries The issue has come to the forefront as more people may soon begin traveling with small UAVs, most of which are powered by t>[...]

ANN's Daily Aero-Term (09.30.14): Filed En Route Delay

Any of the following preplanned delays at points/areas along the route of flight which require special flight plan filing and handling techniques.>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2014 Web Development & Design by Pauli Systems, LC