Volaris Fined For Failing To Disclose Baggage Fees | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

 

** Airborne 07.30.14/Oshkosh Day 3! ** HD iPad-Friendly Version--Airborne 07.30.14/Oshkosh Day 3 **
** Airborne 07.29.14/Oshkosh Day 2! ** HD iPad-Friendly Version--Airborne 07.29.14/Oshkosh Day 2 **
** Airborne 07.28.14/Oshkosh Day 1! ** HD iPad-Friendly Version--Airborne 07.28.14/Oshkosh Day 1 **

Sat, Jun 23, 2012

Volaris Fined For Failing To Disclose Baggage Fees

First Penalty For A Violation Of The DOT's New Consumer Protection Rules

The U.S. DOT has assessed a civil penalty of $130,000 against the Mexican airline Volaris for failing to inform consumers that they may have to pay baggage fees when buying a ticket on the carrier. This is the first penalty assessed for a violation of the provisions of the Department’s new aviation consumer rule that took effect this past January.

“We adopted our rule on baggage fees to make sure that consumers have complete and accurate information about how much they will have to pay when they book a flight,” U.S. Transportation Secretary Ray LaHood said. “We will continue to take enforcement action when carriers fail to comply with our rules.”

Under DOT’s new rule, carriers must clearly and prominently disclose on the first screen that offers a fare for a customer’s specific itinerary that additional fees for baggage may apply, as well as show consumers where they can view the baggage fees. The rule applies to all airlines selling air transportation in the United States, including foreign carriers.

For a period of time beginning Jan. 24, 2012, the date the new requirement took effect, a search of flights on Volaris’ website displayed itineraries that listed the fares for outbound and inbound flights, but failed to inform consumers that additional baggage fees might apply.

FMI: www.dot.gov

Advertisement

More News

ICON Aircraft Constructs And Flies First Production A5

ESN-1 Was Built From The Production Design, Tooling After years of waiting... and doubting... ICON Aircraft has unveiled what it says is the first production A5, an aircraft the co>[...]

Airborne 07.30.14: WomenVenture 2014, Skycraft Update, IMC Club Award

Also: AvNav EFB, Lockheed Martin, One Week Wonder Update, Pelton Intvw-Part3 It was hard to miss the energy, enthusiasm, and interest in aviation by hundreds of women celebrating a>[...]

EAA Holds Annual Meeting

Membership Feels Flight Path Still On The Center Line EAA held its annual membership meeting on Wednesday, at 08:30 on 30 July 2014 at Oshkosh, WI. in the Theater of the Woods. In >[...]

Historic OSH2014 Sponsor: Bendix-King by Honeywell

OSH2014 Sponsor: Bendix-King by Honeywell The history of the Bendix name runs parallel to the development of King Radio until the mid-1980s, when the Allied Corporation purchased B>[...]

Life-Saving OSH2014 Sponsor: BRS Parachutes

BRS Parachutes: Defining Aviation Safety It's a simple idea, really. A parachute which will, when deployed, turn what could be a very bad situation into one in which not only the o>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2014 Web Development & Design by Pauli Systems, LC