Frontier Fined For Violating Rules Protecting Air Travelers With Disabilities | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Monday

Tuesday

Wednesday

Thursday

Friday

Airborne On ANN

Airborne 06.29.15

Airborne 06.30.15

Airborne 07.01.15

Airborne 07.02.15

Airborne 07.03.15

Airborne Hi-Def On YouTube

Airborne 06.29.15

Airborne 06.30.15

Airborne 07.01.15

Airborne 07.02.15

Airborne 07.03.15

 

Sat, Apr 14, 2012

Frontier Fined For Violating Rules Protecting Air Travelers With Disabilities

Found That The Airline Failed To Provide Proper Notice Of FAA Regulations Regarding Travel

The U.S. DOT today assessed a civil penalty of $50,000 against Frontier Airlines on Friday for violating rules protecting air travelers with disabilities. “The Department of Transportation is committed to ensuring that airline passengers are treated fairly, and passengers with disabilities are no exception,” said U.S. Transportation Secretary Ray LaHood. “At DOT, we take our aviation disability rules seriously and will continue to take enforcement action when airlines violate these rules.”

An investigation by DOT’s Aviation Enforcement Office into complaints filed against Frontier found that the carrier violated the DOT regulation implementing the Air Carrier Access Act (ACAA) with respect to its transportation of an individual with a disability.
 
The individual filing the complaint, a quadriplegic who has no use of his arms, legs, or torso, is unable to sit upright in an aircraft seat without support and restraint.  Frontier failed to provide him appropriate notice, in advance of the return portion of his round-trip transportation, that FAA requirements prohibit seatbelt extenders as restraint devices for his upper body, even though the carrier had permitted him to use the devices in three prior flights, including the outbound flight of the trip in question.  On the return flight, the individual did not have an alternative restraint method and was removed from the flight.  The Department’s disability regulation requires airlines to provide passengers who notify them that they use a wheelchair for boarding, as this individual did, of any limit on the carriers’ ability to accommodate passengers with a disability, even if the passengers do not request the information.
 
Frontier also violated the Department’s disability regulation by failing to provide the passenger with adequate assistance in pre-boarding and getting on and off the plane, despite receiving multiple advance notices that the individual had a disability and needed assistance prior to his flight.  DOT requires airlines to provide assistance to passengers with disabilities while boarding and deplaning aircraft, including the use of wheelchairs, ramps, mechanical lifts and service personnel where needed.

www.regulations.gov

Advertisement

More News

Airborne 07.03.15: New Trig Avionics, Cargo Biz Grows, iOS GPS Fix

Also: 'No Drone Zone', Aviation v Media, Women's Air Race Classic, Houston Spaceport, Navy's New A/C Launch System, GA Fly Safe, FAA InFO Trig Avionics tells us they are unveiling >[...]

Airborne 07.03.15: New Trig Avionics, Cargo Biz Grows, iOS GPS Fix

Also: 'No Drone Zone', Aviation v Media, Women's Air Race Classic, Houston Spaceport, Navy's New A/C Launch System, GA Fly Safe, FAA InFO Trig Avionics tells us they are unveiling >[...]

Airborne 07.02.15: Bell 525 Flies!, Archer DX Delivers, Boss 182 Upgrade

Also: Wingfoot@AirVenture, Airbus On Pilot Training, XPrize, EFD1000H PFD For Bell, Atlanta Warbird Weekend, Lee Bottom Flying Field, Air Canada/Unifor, National Air Cargo Fined Ju>[...]

ANN FAQ: Getting The Most Out Of ANN's Newsletters

ANN goes through a lot of trouble to make the graphics flashy and cool and an integral part of the story. But let's face it, they're bandwidth-intensive. So here are a couple of th>[...]

Aero-News: Quote Of The Day (07.04.15)

"When presented with a passenger carrying a large sum of money through the screening checkpoint, the TSA officer will frequently engage in dialog with the passenger to determine wh>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2015 Web Development & Design by Pauli Systems, LC