Frontier Fined For Violating Rules Protecting Air Travelers With Disabilities | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Monday

Tuesday

Wednesday

Thursday

Friday

Airborne On ANN

Airborne 08.31.15

Airborne 08.25.15

Airborne 08.26.15

Airborne 08.27.15

Airborne 08.28.15

Airborne Hi-Def On YouTube

Airborne 08.31.15

Airborne 08.25.15

Airborne 08.26.15

Airborne 08.27.15

Airborne 08.28.15

EAA/ANN AirVenture Innovation Preview

AIP-#1 Vimeo

AIP-#2 Vimeo

AIP-Part 1 YouTube

AIP-Part 2 YouTube

Sat, Apr 14, 2012

Frontier Fined For Violating Rules Protecting Air Travelers With Disabilities

Found That The Airline Failed To Provide Proper Notice Of FAA Regulations Regarding Travel

The U.S. DOT today assessed a civil penalty of $50,000 against Frontier Airlines on Friday for violating rules protecting air travelers with disabilities. “The Department of Transportation is committed to ensuring that airline passengers are treated fairly, and passengers with disabilities are no exception,” said U.S. Transportation Secretary Ray LaHood. “At DOT, we take our aviation disability rules seriously and will continue to take enforcement action when airlines violate these rules.”

An investigation by DOT’s Aviation Enforcement Office into complaints filed against Frontier found that the carrier violated the DOT regulation implementing the Air Carrier Access Act (ACAA) with respect to its transportation of an individual with a disability.
 
The individual filing the complaint, a quadriplegic who has no use of his arms, legs, or torso, is unable to sit upright in an aircraft seat without support and restraint.  Frontier failed to provide him appropriate notice, in advance of the return portion of his round-trip transportation, that FAA requirements prohibit seatbelt extenders as restraint devices for his upper body, even though the carrier had permitted him to use the devices in three prior flights, including the outbound flight of the trip in question.  On the return flight, the individual did not have an alternative restraint method and was removed from the flight.  The Department’s disability regulation requires airlines to provide passengers who notify them that they use a wheelchair for boarding, as this individual did, of any limit on the carriers’ ability to accommodate passengers with a disability, even if the passengers do not request the information.
 
Frontier also violated the Department’s disability regulation by failing to provide the passenger with adequate assistance in pre-boarding and getting on and off the plane, despite receiving multiple advance notices that the individual had a disability and needed assistance prior to his flight.  DOT requires airlines to provide assistance to passengers with disabilities while boarding and deplaning aircraft, including the use of wheelchairs, ramps, mechanical lifts and service personnel where needed.

www.regulations.gov

Advertisement

More News

Aero-News: Quote Of The Day (08.31.15)

"Would we be willing to fly them in our plane to Paris? ... Yeah, we'd be happy to do that." Source: Columbia Sportswear CEO Tim Boyle's reply to his company pilot, Doug Perrill, w>[...]

RFP: ANN Considering Future Options For HQ Relocation

A Very Bright Future For ANN, Aero-TV, and Airborne May Require Some New Digs ANN may be looking for a new home... hopefully, a permanent one. We're currently inviting proposals fo>[...]

Airborne 08.28.15: 'Big' Bezos Announcement?, MA Aero-Taxes, Harrison Ford

Also: Barnstorming: The FAA v Hoover Fight Ain’t Over, Hail-Damaged Dreamliner, UAV Shooter Charged, NASA Global Hawk, MiG-21 Lancers, ICAO Manual Blue Origin founder and Ama>[...]

Klyde Morris (08.31.15)

We're Not Sure that Klyde Needs A Refresher THAT Bad... FMI: www.klydemorris.com>[...]

Aero-TV: "That's All Brother" -- Restoring a True Piece of Military History

History Comes Alive Thanks to A Magnificent CAF Effort The story of the Douglas C-47 named, “That’s all Brother,” is fascinating from two points of view. First, i>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2015 Web Development & Design by Pauli Systems, LC