Mon, Jan 03, 2005
DOT Wants To Hear From Comair, US Airways Passengers
If you were flying as a crew member or a passenger aboard either
a Comair or US Airways flight, the Department of Transportation
would like a word with you.
In the wake of the Christmas Day meltdown that left thousands of
passengers stranded for the holiday, Transportation Secretary
Norman Mineta is pushing for a quick investigation into what
happened and why -- and who's responsible.
As ANN reported last week, Comair's dispatch
computer apparently crashed in such a way that all 1,100 Christmas
Day flights had to be canceled. Thousands were
stranded as late as Tuesday trying to get home for the
The problem at US Airways was a bit more insidious. Plagued by
what one spokeswoman called "an unusually high level of sick calls"
among flight attendants and baggage handlers -- most notably at
Philadelphia International Airport -- the airline accidentally sent
passengers' luggage anywhere but where it was supposed to go. While
the airline said it didn't think it had an organized labor action
on its hands, executives did promise to take action against anyone
who sicked out without a good reason.
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