Airtext And WilsonAir Center Announce New FBOlink | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Airborne Unlimited-
Monday

Airborne-Unmanned w/AUVSI-
Tuesday

Airborne Unlimited-
Wednesday

AMA Drone Report-
Thursday

Airborne Unlimited-
Friday

Airborne On ANN

Airborne 01.15.18

Airborne-UnManned 01.16.18

Airborne 01.17.18

AMA Drone Report 01.18.18

Airborne 01.19.18

Airborne-YouTube

Airborne 01.15.18

Airborne-UnManned 01.16.18

Airborne 01.17.18

AMA Drone Report 01.18.18

Airborne 01.19.18

Thu, Oct 12, 2017

Airtext And WilsonAir Center Announce New FBOlink

Latest Enhancement To Airtext Airborne Messaging Program Provides Crew With Direct, Real Time Communications Channel To Customer Service Representatives

Airtext and WilsonAir Center are proud to announce FBOlink, a new customer capability of digital communications between the airplane and Fixed Base Operators (FBO) Customer Service Representatives (CSR).  As the Beta launch customer, WilsonAir is initiating FBOlink at all four of its locations in  Memphis and Chattanooga,Tennessee; Charlotte, North Carolina and William P. Hobby Airport in Houston, Texas.

“FBOlink works simply and efficiently to enhance flight department communications, safety and flexibility,” says WilsonAir founder Bob Wilson.  “For example, a text message can be sent from the airplane to an FBO CSR terminal via the Iridium network from anywhere in the world.  It can be generated at any point in the flight, taking the burden off pilots who would previously have to wait to communicate over radio until they were within VFR range.  At airports with terrain obstructions or very long approach corridors where communications can be difficult, that has the potential to add more  items to the crew’s already long checklist during a critical phases of flight. With FBOlink, pilots can communicate in-flight changes to itineraries or accommodate unique passenger requests during the relative calm of enroute cruise segments when they aren’t as liable to be receiving vector for traffic or frequency changes.”

“Safety of flight is a key benefit of FBOlink,” agrees David Gray, President of Send Solutions. “As Bob said, it’s most obvious in a sterile cockpit environment during the critical phases of flight during approach and landing.  The clarity of communications is definitely enhanced by conveying information in textual form.  When a pilot sends a message via FBOlink, it incorporates the airplane’s tail number, aircraft type, and his or her name along with a read receipt to confirm the message was received.  At the CSR computer terminal, when that message is received, a “pop-up” box will appear alerting the recipient to the FBOlink message.  In addition, an integrated colored LED light will flash to annunciate pending messages.  The annunciation is programmed to change colors or flash frequency after a predetermined time as desired.  Messages are posted in chronological order and all CSRs can share the airplane dialog until the airplane has landed.”

Gray and Wilson point to the efficient communications offered by FBOlink as an obvious time and cost saver, as well.  “Since it works virtually anywhere and allows flight departments and FBO’s to better manage their customers’ needs, it streamlines ground operations and turn times, too,” they added.

(Source: Airtext news release)

FMI: airtext.aero

Advertisement

More News

Airborne-Unmanned 01.16.18: AUVSI Trusted Operator, Typhoon H Plus, Intel

Also: Drones Tracking Illegal Dumping, Arctic UAS, Airspace Situational Awareness, TrueView R20 AUVSI has announced the appointment of leading industry stakeholders to serve on a s>[...]

Airborne 01.19.18: Airbus A380 Reprieve, FAA Sued, FAA Defends Drop Zone

Also: Skydiving Museum, Nature Air Suspended, IAC 2017 Collegiate Program, StandardAero Ceases LAX Ops You can hear the sigh of relief from across the Atlantic... After several mon>[...]

AMA Drone Report 01.18.18: 1 Million Drone Reg's, Autel EVO, FAA Sued Again

Also: New DJI Mavic?, SureFly Not Yet, Drones Tracking Illegal Dumping, 'Illicit' Drone Video The FAA has registered a million drones, the DOT announced last week at CES in Las Veg>[...]

Aero-News: Quote of the Day (01.21.18)

“Being in structural maintenance kind of centers around building parts for the aircraft. I took a personal interest in the project because it’s not something we normall>[...]

ANN's Daily Aero-Term (01.21.18): Obstacle Departure Procedure (ODP)

Obstacle Departure Procedure (ODP) A preplanned instrument flight rule (IFR) departure procedure printed for pilot use in textual or graphic form to provide obstruction clearance v>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2018 Web Development & Design by Pauli Systems, LC