Glasgow Airport Attack Delayed Replacement Aircraft
Talk about a change in flight plans. A jet belonging to Scottish
budget carrier Flyglobespan was struck by lightning June 28 before
a scheduled flight to Ireland while sitting at John F. Kennedy
International Airport -- and subsequently grounded.
A replacement aircraft could not be sent from the carrier's home
base in Glasgow because of the heightened state of alert
following the attempted terrorist attack at the Glasgow Airport,
according to the Belfast Telegraph, and more than 200 passengers
were left stranded at JFK.
The last of those passengers didn't make it home until a week
The carrier has "apologized profusely" for the delays and
inconvenience to its passengers and said the terrorist attack
incident "misplaced much of our fleet and crew and severely
hampered our ability to mount an earlier rescue flight."
Several of the passengers on the flight complained they felt
abandoned by the carrier and had little choice but to find their
own way home at their own expense.
The airline's chairman, Tom Dalrymple, insists company
management looked at the problem from all angles and safety was
always their top priority. He places some blame on outsourced
ground handlers for failing to effectively communicate the
situation to affected passengers.
It appears the company responsible for ground services,
Swissport, ignored many of the carrier's instructions about the
situation, according to Dalrymple.
Ireland West Airport, the destination of the flight, said it
welcomed the apology. Airport officials met with airline management
Thursday to discuss the situation.
The carrier has a system of flight refunds for affected
passengers who were not taken home by the airline and says it will
launch an investigation.
There have been no reports of comment by Swissport.
"When the dust settles on all of this we will have an internal
inquiry into a number of things and how our handling agents
performed will be one of them," said a spokesperson for