Thu, Nov 23, 2006
Increased Checked Baggage Overwhelms Handlers
Department says mishandled luggage complaints are up 90% over last
ANN reported the 25% increase
in complaints during August. Despite the increased media
attention, the problems seems to be getting worse -- DOT says there
were over 380,000 lost luggage complaints in September alone.
Airport officials blame TSA's stricter security measures.
Investigators of last summer's foiled terrorist plot in London
discovered terrorist's plans to bring home-made bombs made from
liquids aboard airliners. Since then, rules prohibiting passengers
from access to liquids brought aboard forced many to check
bags they would normally have carried aboard.
That increase in checked baggage is overwhelming the screening
staff says Rich Dressler of the Mineta San Jose Airport.
He told CBS, "All of that takes more time. And there is not more
staff to do it, and that's what is slowing the process up. So
sometimes the luggage will miss the flight that it's intended
MSNBC named the biggest offenders as commuter
airlines Delta Connection, Comair, American Eagle and United
Industry experts have some advice to help:
- Leave an ID card outside and inside your bag
- Use you cell phone to take a photo of your bag before checking
- Double check the ticket agent's work
Above all, make sure the tag on your bag has the right
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