US Airways Tells Man He Is 'Too Disabled' To Fly Alone | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

** Airborne 08.20.14 ** HD iPad-Friendly -- Airborne 08.20.14 **
** Airborne 08.18.14 ** HD iPad-Friendly -- Airborne 08.18.14 **
** Airborne 08.15.14 ** HD iPad-Friendly -- Airborne 08.15.14 **

Wed, Jun 13, 2007

US Airways Tells Man He Is 'Too Disabled' To Fly Alone

Couldn't Guarantee Return Trip For Mother If She Accompanied Him

Andy Gates planned to fly to Wisconsin last week from Jacksonville, FL. He booked a flight on US Airways -- as he's done in the past -- went to the airport, checked his baggage, went through security, and waited to board like everyone else.

Just as he was preparing to board the aircraft June 6, gate agents informed him he could not board. They had determined he could not travel by himself, according to WKMG Orlando Channel 6.

"We went to the gate and they told me I could not fly... not alone," Gates said.

Gates has dystonia -- a neuro-muscular disease -- and is confined to a wheelchair.

"They said I was too disabled to fly alone. I don't have enough words to describe how angry I am." He said he felt outraged and discriminated against.

The airline manager told him he could fly if his mother, Patsy Gates, went with him.

"He says to me, 'You have six minutes to make a decision on whether to go. You can go with him or he cannot go. You have six minutes,'" she said. "Meanwhile, I am parked in a 30 minutes parking zone, and I'm having surgery tomorrow, and they did not guarantee me a way back."

Gates doesn't understand the furor -- as he's flown seven times in the past alone, even on US Airways... and hasn't had a problem.

"I have a college degree. I am completely intelligent. I can make my own decisions. I don't know why I was denied," Gates said.

The day after the incident, US Airways issued a statement that said, "US Airways personnel determined that (Gates) would not be able to assist in his own evacuation in the event of an emergency. We feel that our employees acted appropriately and followed both company and federal policy in this situation."

There is a law that says if a person has mobility impairments so severe they would not be able to assist with an evacuation, they can be denied travel. However, Gates said he could control his legs and arms enough to get into his chair, and he offered to demonstrate that to the airline.

The carrier said it would issue a refund, but it would take some time.

Gates hopes to catch a flight this weekend... on a different airline.

FMI: www.usairways.com

Advertisement

More News

Airborne 08.20.14: Unstable FAA Software, Pilots Can't Share, Hurricane Hunters

Also: New CAP Boss, Eclipse Fights Slow Economy, Skyport, MGL Upgrades, Lee Bottom Fly-In The Department of Transportation Inspector General has issued a memo to the FAA Administra>[...]

Airborne 08.20.14: Unstable FAA Software, Pilots Can't Share, Hurricane Hunters

Also: New CAP Boss, Eclipse Fights Slow Economy, Skyport, MGL Upgrades, Lee Bottom Fly-In The Department of Transportation Inspector General has issued a memo to the FAA Administra>[...]

AD: Bombardier, Inc. Airplanes

AD NUMBER: 2014-16-06 PRODUCT: Certain Bombardier, Inc. Model CL-600-2B16 (CL-604 Variant) airplanes.>[...]

AD: Airbus Airplanes

AD NUMBER: 2013-13-13 PRODUCT: All Airbus Model A310 series airplanes; and Model A300 B4-600, B4-600R, and F4-600R series airplanes, and Model A300 C4-605R Variant F airplanes (col>[...]

ANN's Daily Aero-Linx (08.21.14)

Hatz Biplane Association The official webpage of the Hatz Biplane Association, dedicated to the education and enjoyment of building and flying Hatz CB-1, Classic, Bantam, and Kelly>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2014 Web Development & Design by Pauli Systems, LC