Wed, Jun 20, 2007
Outage Snags Domestic Departures
REALTIME REPORTING 06.20.07 1310 EDT: All United Airlines
domestic departures scheduled within a two hour period Wednesday
morning were temporarily halted by a computer outage.
Airline spokeswoman Robin Urbanski told The Associated Press the
airline doesn't know just yet what caused the problem, which
grounded all flights scheduled to depart from 0800 to 1000 CDT.
"We were experiencing a computer outage and now our computers
are back up," she said. "Right now we're working hard to resume our
The computer snafu was confirmed by FAA spokesman Allen
Lengths of the delays ranged from between one-to-two hours at
United's hub at Chicago O'Hare, to about 30 minutes at San
Francisco International Airport.
"I expect it to decrease as the day goes on," said Michael
McCarron, director of community affairs for SFO. "And by noon, (it
will) be pretty much back on track."
United is among several carriers troubled this year by
persistent -- and highly-publicized -- ground delays. In May, the
airline announced a plan to address those delays, with the longest
events dubbed "flights of note."
That plan (and the corporate-speak euphemism) was quickly
criticized by many in the airline industry, including the carrier's own flight
attendants, for doing little to actually address poor
planning, poor scheduling and poor staffing decisions that they say
cause increased cancellations.
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