Dassault Falcon will again hold a series of Regional M&O Seminars in 2012. The series will include 11 seminars in seven countries around the globe from March to August. Regional seminars provide Falcon operators a special opportunity to communicate directly with Dassault's specialists and engineering teams on a variety of topics.
"While we have many communications media available to us, we still value the importance of a face-to-face meeting with our customers around the globe," said Jacques Chauvet, Senior Vice President of Worldwide Customer Service. "Their feedback underscores the need for these regional seminars, and we prepare all year long in conjunction with our Operator Advisory Board (OAB) in order to deliver information that's valuable to the entire fleet."
Falcon Regional M&O Seminars focus both on operational and technical issues and are designed to help aircraft operators improve the efficiency, reliability and safety of their operations. Topics range from the latest customer service and engineering support initiatives to enhancements in troubleshooting and product reliability as well as dedicated pilot sessions. The one-day seminars include interaction with model and support specialists as well as Authorized Service Centers, vendors and partners. Certificates of attendance can be issued to participants to serve as credit for recurrent maintenance training.