Volaris Fined For Failing To Disclose Baggage Fees | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

** Airborne 09.29.14 ** HD iPad-Friendly -- Airborne 09.29.14**
** Airborne 09.26.14 ** HD iPad-Friendly -- Airborne 09.26.14 **
** Airborne 09.24.14 ** HD iPad-Friendly -- Airborne 09.24.14 **

Sat, Jun 23, 2012

Volaris Fined For Failing To Disclose Baggage Fees

First Penalty For A Violation Of The DOT's New Consumer Protection Rules

The U.S. DOT has assessed a civil penalty of $130,000 against the Mexican airline Volaris for failing to inform consumers that they may have to pay baggage fees when buying a ticket on the carrier. This is the first penalty assessed for a violation of the provisions of the Department’s new aviation consumer rule that took effect this past January.

“We adopted our rule on baggage fees to make sure that consumers have complete and accurate information about how much they will have to pay when they book a flight,” U.S. Transportation Secretary Ray LaHood said. “We will continue to take enforcement action when carriers fail to comply with our rules.”

Under DOT’s new rule, carriers must clearly and prominently disclose on the first screen that offers a fare for a customer’s specific itinerary that additional fees for baggage may apply, as well as show consumers where they can view the baggage fees. The rule applies to all airlines selling air transportation in the United States, including foreign carriers.

For a period of time beginning Jan. 24, 2012, the date the new requirement took effect, a search of flights on Volaris’ website displayed itineraries that listed the fares for outbound and inbound flights, but failed to inform consumers that additional baggage fees might apply.

FMI: www.dot.gov

Advertisement

More News

AeroSports Update: 38th World Military Parachuting Championship

Countries From Around The World Participated In The 38th World Military Parachuting Championship Competition In Indonesia The competition is part of a program administered through >[...]

ANN's Daily Aero-Linx (10.01.14)

NBAA/CAN Soiree One of the much-anticipated events of the NBAA conference, being held this year in Orlando.>[...]

ANN's Daily Aero-Term (10.01.14): Fixed Slot

A fixed, nozzle shaped opening near the leading edge of a wing that ducts air onto the top surface of the wing.>[...]

Aero-News: Quote Of The Day (10.01.14)

“SNC is offering access to crewed or uncrewed space missions." Source: John Roth, vice president of business development for SNC’s Space Systems.>[...]

ANN FAQ: Feel The Propwash!

Get Aero-News Delivered To Your E-Mail We know you, like many of our readers, make it a point to check out the latest news and information daily on Aero-News... but did you know th>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2014 Web Development & Design by Pauli Systems, LC