"They were betting that Thatcher Stone was some ignorant [jerk]
who didn't know how to get money out of Continental. They picked
the wrong guy."
Source: Aviation Attorney Thatcher Stone,
commenting on his successful breach-of-contract lawsuit against
Continental Airlines over a flight Stone and his daughter were
bumped from last Christmas. Stone was awarded $3,100 in damages by
a judge for, among other things, loss of his luggage (that did make
the flight) for four days.
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