Attrition Rate Has Yet To Fall Below 20 Percent
It appears a program aimed at
convincing screeners to stay at their jobs with the Transportation
Security Administration is about as effective as... well, as most
other aspects of the agency.
Over one in five screeners quit their jobs in 2007, according to
a new TSA report obtained by the Federal Times. That report states
21.2 percent of workers told TSA to take their jobs and screen them
in 2007, slightly above the 2006 rate of 20.9.
Most worrisome to TSA officials is the fact its "Performance
Accountability and Standards System" -- implemented in 2005, which
ties screener pay to performance -- hasn't had much effect toward
keeping screeners on the job.
In its first full year, PASS did convince slightly more workers
to stay with TSA than in 2005, when the attrition rate was at a
staggering 23.5 percent... but the program has still failed to
reduce the attrition rate below 20 percent.
On Thursday, the National Treasury Employees Union called on
Congress to investigate how PASS may be affecting attrition, for
better or worse.
"With roughly 8,000 of the approximately 40,000-member TSA work
force leaving each year, TSA is incurring astronomical and
unnecessary costs of training and retaining, recruiting and hiring
and loss of productivity due to this revolving door," NTEU
President Colleen Kelley said in a statement. "It is alarming that
such a critical work force is in a constant state of flux."
PASS raises pay for veteran screeners by up to $5,300, and
better positions them to move into other jobs with the Secret
Service, or the Border Patrol. Advanced screener positions -- those
that focus on bomb detection, for example -- offer annual salaries
up to $56,700, which is a far cry from the $30,000 per year