Replaces Predecessor
Dassault Falcon
announced Wednesday Jacques Chauvet has been promoted to Vice
President, Falcon Customer Service-Eastern Hemisphere. He is based
in St. Cloud, France and is now responsible for all Falcon related
customer service activities for Falcon operators in Europe, Africa,
India and the Middle East.
He joins Gerry Goguen, Senior Vice President, Customer Service
for the Western Hemisphere based at Teterboro Airport in New
Jersey. Chauvet replaced Claude Frey who retired after serving with
Dassault since 1965.
Chauvet started his career with Dassault in 1980 in the
prototype workshop. Originally his focus was on fighter prototypes
such as the Mirage F1, Mirage III, Mirage IV P and the Mirage 2000
and as well as the Rafale. He was eventually named a Deputy
Director at Dassault Falcon Service (Paris-Le Bourget) before being
promoted to Deputy Vice President, Customer Service in 1999. He
served as Frey's deputy since that time.
"With the rapidly expanding Falcon fleet of over 1700 jets
flying throughout the globe, it was critical to keep our customer
service department under strong leadership," said John Rosanvallon,
President and CEO of Dassault Falcon. "Jacques' vast experience as
deputy and proven skills in working with our customers uniquely
qualified him for the challenges ahead. Both he and Gerry Goguen
will work closely together as a team to lead our worldwide customer
service network and continue the long tradition of exemplary
customer service."
Frey started his career with Dassault in 1965 after graduating
from the Ecole Nationale Superieure d'Aeronautique. His first
assignment was working on the development of the MD-620 tactical
missile. In 1971, he joined the flight test team on the Mercure, a
150-seater short-haul aircraft, where he was responsible for
systems integration and certification.
Frey continued on some of Dassault's best-known aircraft
including systems certification for the Falcon 50 and the
development and production of the HU-25 for the U.S. Coast Guard.
He was appointed Support Manager for Civil Aircraft in 1986 and
elevated to Vice President, Customer Service in 1992.
"Our worldwide customer service organization has positioned the
Falcon operator at the heart of the company. They know that they
can get prompt answers anywhere, anytime from our team of engineers
that are among the best at Dassault," said Frey at his retirement
celebration. "Their dedication and skill has impressed me over the
years and is the reason why we've accomplished so much."