Thu, Jun 16, 2005
It's Not Who You Know, But Who You Are
Hundreds of big-city mayors from
around the nation are flying home this week from the US Conference
of Mayors in Chicago—but many of them will be skipping the
airport check-in lines.
Instead, they will be checking their airline baggage
downtown—at a special, secure airline check-in at the Hilton
Chicago Hotel. Freed of their bags, departing visitors can relax,
spend a little more time in the city, and proceed to the airport at
a leisurely pace with no luggage hassles.
This time-saving amenity is made possible by ARINC Incorporated
and its partner, Baggage Airline Guest Services—or
BAGS—a concierge service based in Orlando, FL. The BAGS
remote check-in service is being offered for a nominal charge this
week to ticketed passengers on four major participating carriers:
United, Delta, Continental and American Airlines.
The BAGS service is made possible by
a new technology: ARINC’s iMUSE Express, a portable check-in
workstation that sets up for secure operation in minutes at any
location with a standard Internet connection. BAGS accepts
travelers’ airline baggage and issues each passenger a secure
airline boarding pass. Baggage is transported to the airport and
checked through to the airlines under TSA-approved procedures.
Passengers simply pick up their luggage when they arrive at their
destinations. The BAGS operational model and airline off-site
check-in conform with TSA security requirements, and BAGS check-in
personnel receive extensive security training and follow the same
regulations as regular check-in staff at airports.
Mayors from 1183 cities across the US went to Chicago for this
year’s United States Conference of Mayors (USCM). The Hilton
Chicago hosted the USCM and added BAGS to their list of amenities
for attendees. This year’s Conference aimed to promote the
development of effective national urban/suburban policy, to
strengthen federal-city relationships, ensure that federal policy
meets urban needs, provide mayors with leadership and management
tools, and create a forum in which mayors can share ideas and
information.
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