Detroit Baggage Handlers Overwhelmed | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Airborne Unlimited-
Monday

Airborne-Unmanned w/AUVSI-
Tuesday

Airborne Unlimited-
Wednesday

AMA Drone Report-
Thursday

Airborne Unlimited-
Friday

Airborne On ANN

Airborne 04.16.18

Airborne-UnManned 04.17.18

Airborne 04.18.18

AMA Drone Report 04.19.18

Airborne 04.13.18

Airborne-YouTube

Airborne 04.16.18

Airborne-UnManned 04.17.18

Airborne 04.18.18

AMA Drone Report 04.19.18

Airborne 04.13.18

Thu, Feb 17, 2005

Detroit Baggage Handlers Overwhelmed

Airline Blames TSA

Northwest Airlines baggage handlers blame poor planning on management's part. Northwest blames the TSA's screening system. Whichever is true, passengers flying from Detroit's Metro were separated from their belongings as the bags either didn't make their flights or ended up on the wrong planes over the weekend.

"This was an unusual event, driven by an unusual combination of circumstances," airline spokesman Kurt Ebenhoch told the Detroit Free Press. "Northwest is working together with all interested parties to prevent this from happening again."

Passengers and ticket agents said the luggage piled up behind ticket counters until it reached the ceiling, as lines of frustrated passengers stretched out of the building and down the sidewalk.

"It was chaos," passenger Donna Satterfield of Grosse Pointe Park told the Free Press. Her luggage was finally delivered Sunday night in Lake Tahoe, NV, more than a day after she departed Metro. "The luggage was piled up and people were really angry."

To hear Stephen Gordon tell it, the problem was Northwest's lack of planning for so many passengers. Gordon, president of Local 141 of the International Association of Machinists and Aerospace Workers, which represents baggage handlers, skycaps and gate agents at Metro, told the Detroit newspaper, "Everyone wants to run really lean on staff, and this is the price you pay."

Gordon warned the same thing could happen next weekend, when many of those travelers head home.

Northwest tells a different story. The airline blames the TSA's screening process and a bomb detection machine that broke down.

Whatever the cause, all parties seemed to agree on one thing: There was no sign of a worker slow-down of the type that was suspected in causing major problems throughout US Airways' system over the Christmas holidays.

FMI: www.northwest.com

Advertisement

More News

Airborne-Unmanned 04.17.18: XPO 2018, Drone Broadcasts, Airbus Inspection Drone

Also: NZ AFB Drone Incident, Police UAVs, Inaugural Drone Boot Camp, Predator 5M Flight Hours This is it! THE major unmanned exposition of the year -- AUVSI XPONENTIAL 2018 starts >[...]

Airborne 04.18.18: FAA Reauthorization, New Bose, Std. Libelle 201 BE

Also: USAF Changes ARFF Standards, Aims Community College, Trent 1000 Package C Update, Global 7000 Extends The House Transportation and Infrastructure Committee has introduced a b>[...]

Airborne 04.18.18: FAA Reauthorization, New Bose, Std. Libelle 201 BE

Also: USAF Changes ARFF Standards, Aims Community College, Trent 1000 Package C Update, Global 7000 Extends The House Transportation and Infrastructure Committee has introduced a b>[...]

Airborne 04.16.18: Terrafugia Jobs, Planes Of Fame Airshow, King Schools

Also: A321LR Goes Long, Elbit Acquires Universal, Becker Avionics, Avionica MiniQAR Terrafugia created 75 new US-based jobs within the past 12 months and is on track to add at leas>[...]

AMA Drone Report 04.12.18: AMA Counters CDA, Night FPV, Google Drone Issues

Also: Drone Assists SAR, Strategic UAV Partnership, Russian Mail Drone Crash, Gold Coast Commonwealth Games As noted in the last AMA Drone Report, the Commercial Drone Alliance has>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2018 Web Development & Design by Pauli Systems, LC