New Committee Will Represent Airline Travelers | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Monday

Tuesday

Wednesday

Thursday

Friday

Airborne On ANN

Airborne 08.22.16

Airborne 08.23.16

Airborne 08.24.16

Airborne 08.18.16

Airborne 08.19.16

Airborne Hi-Def On YouTube

Airborne 08.22.16

Airborne 08.23.16

Airborne 08.24.16

Airborne 08.18.16

Airborne 08.19.16

Tweet Us The Coolest Things You See @OSH16!
#OSH16Coolest!

It's Alive!: AirVenture 2016 Innovation Preview on Vimeo!

It's Alive!: AirVenture 2016 Innovation Preview on YouTube!

Thu, May 10, 2012

New Committee Will Represent Airline Travelers

Group’s Focus To Be Improving Customer Service

Airline passengers frustrated by poor customer service may get some relief from a new consumer protection committee formed to advise the Secretary of Transportation. The re-authorization of the FAA in February established a four-seat committee to evaluate existing consumer protection programs and make recommendations on changes. Transportation Secretary Ray LaHood will be required to report the committee’s recommendations to Congress by next February. He’ll be tasked with explaining how these recommendations are implemented, or if not, why they weren’t.

USA Today reports that while Secretary LaHood (pictured) plans to move as quickly as possible to appoint committee members and schedule the first meeting, there are doubts about how effective the committee will be due to the representation of airlines and airport. The group will be comprised of airlines and airport representatives, consumer protection representatives and a state or local government official with consumer protection experience. The non-profit consumer group Aviation Consumer Action Project says it’s unlikely the group will be effective because of the seats filled by representatives of employers who have opposed most, if not all aviation consumer protection regulation.

Steve Lott, spokesman for the group representing major U.S. airlines, Airlines for America, wouldn't comment on whether the board would be ineffective as some claim because two of the members would be from the industry. He said that airlines are committed to building on their "record operational performance and delivering an even better customer experience through passenger feedback and coordination with other industry stakeholders."

FMI: www.dot.gov

Advertisement

More News

Airborne 08.23.16: Santa Monica Fights On, ISS Readies, ICAO Flight Plans

Also: ANN Is Hiring!, Aero-Calendar, UAV v Helo, AIA Briefs Clinton, First LM-100J, Teamsters, Smalltrack A resolution has been considered by the Santa Monica City Council would ma>[...]

Airborne 08.22.16: Small Drone Rule, Lightspeed Tango, Paper Chart Prices

Also: CommutAir, Norseman Takeoff, Asteroid Sample, A-4 Accident, RS-25 Test, ANA's 50th 787, Banyan Repair Station We have been covering the news about FAR 107, which addresses no>[...]

AD: Bombardier, Inc. Airplanes

AD NUMBER: 2016-16-15 PRODUCT: certain Bombardier, Inc. Model DHC-8-400, -401, and -402 airplanes.>[...]

AD: Airbus Airplanes

AD NUMBER: 2016-16-14 PRODUCT: All Airbus Model A318, A319, A320, and A321 series airplanes.>[...]

ANN's Daily Aero-Linx (08.24.16)

Cavanaugh Flight Museum The Cavanaugh Flight Museum opened in October 1993, the brainchild of its founder, entrepreneur Jim Cavanaugh. Cavanaugh placed his growing collection of hi>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2016 Web Development & Design by Pauli Systems, LC