Wed, Jul 15, 2009
API Will Manage Procurement, Inventory, And Logistics
Cirrus Aircraft and Aerospace Products International, Inc.
("API"), a supplier of distribution and supply chain services for
the aviation industry, signed a multi-year exclusive logistics
services agreement to support Cirrus owners, operators and service
centers worldwide. This preferred services agreement marks a key
initial milestone in Cirrus Aircraft's "Cirrus Experience"
initiative to achieve a high level of customer service and support
through the complete lifecycle of the aircraft ownership
experience.
Under the brand Cirrus Parts by API, the company will provide
all field supply chain services and logistics solutions for Cirrus
Aircraft spare parts and related materials in support of the
SR-Series piston aircraft product line. Additionally, API
will manage procurement and parts inventory for the field, forecast
all spare parts demand and plan global inventory levels in order to
provide guaranteed spare parts availability of Cirrus Aircraft
parts to the global network of Cirrus Aircraft Authorized Service
Centers. API will also handle customer returns, manage all rotable
exchanges, and administer warranty claims and parts replacements on
behalf of Cirrus Aircraft. Cirrus customers will benefit from API's
24-hour a day service, one-stop shopping for all aircraft parts
needs and 12:00 a.m. Eastern Standard Time order cut-off for
same-day shipping.
Brent Wouters, Cirrus Aircraft President and Chief Executive
Officer, noted the importance of the new partnership and the
enhancement it will provide to Cirrus Aircraft customer service.
"Much of Cirrus' past growth and success has been the result of
innovative aircraft designs, new customer relationships, and key
supplier partnerships. Our future success will depend on continuing
with those initiatives while we also focus on strong customer
loyalty and satisfaction. This new agreement with API represents a
strategic relationship that addresses a critical component of
providing world-class support and services. We explored all the
available technology in the aerospace aftermarket and support
industry and chose what we believe to be the most innovative
solution to servicing our aircraft. This program goes beyond
anything previously provided to aircraft operators and we are very
pleased to be partnering with API."
"The API-Cirrus Agreement formally joins two of the most
innovative companies in General Aviation, a combination that will
set new standards for aftermarket product support and sustainment
in the aerospace industry," said Dr. Ahmed Metwalli, API's
President and Chief Operating Officer. "API is committed to
deploying our state-of-the-art supply chain capabilities to provide
world-class, personalized customer service to Cirrus owners,
operators and service centers. For API, this agreement is a major
milestone in the expansion of our long-term Supply Chain Management
Programs with leading aerospace OEMs worldwide."
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