Tue, Oct 28, 2008
XCOM Says "Production Issues" In Australia Spurred
Decision
Australian avionics manufacturer XCOM Avionics announced
recently the company has signed a "Joint Manufacturing Agreement"
with Narco Avionics, under which the latter with manufacture and
support the XCOM 2 1/4" COM Transceiver.
The agreement was signed October 9 by XCOM President and CEO
Michael Coates, and Alan Hanks, CEO and President of Narco
Avionics, Inc. All manufacturing and support operations will be
conducted from Narco's manufacturing plant in Fort Washington, PA
by regular Narco Avionics Employees and will be supported by XCOM
engineering and technical support Personnel.
"Since the radios inception the XCOM has been built in Australia
with a large majority (approximately 90%) of our product being
shipped internationally with most of this going to the USA," XCOM
representatives told ANN. "Production issues in Australia have
forced us to look for another manufacturer, we tried several
manufacturers in Australia but none of these could offer reliable
and quality production which basically meant we had a fantastic
product that was being let down by poor manufacturing which was out
of our control.
"The best way around this is to find a manufacturer who is
already familiar with avionics and has the ability to manufacture
correctly to TSO standards, will stand behind their work and most
importantly take pride in what they are doing... For this reason we
have entered into a cooperation with Narco Avionics who are the
world's longest standing avionics business."
Company personnel add the new partnership "gives XCOM the
complete confidence that our product will be manufactured and
tested beyond the standards which are required for efficient and
continuous, long-term , durable operations. It really means we can
stand behind our product with more confidence than ever before and
it also gives Narco exposure to the LSA, experimental and
Ultralight market which is rapidly expanding."
US customers will also benefit from improved access to repair
and upgrade options for their XCOM radios, according to the
company.
"...And it also means that the price to our US customers will
come down because most of the parts that are used in the XCOM radio
are actually sourced from the USA, then sent to Australia (which
costs a lot of money in freight) produced into the radio and then
shipped back to the USA (which costs a lot of money in freight)
overall our customers will find a number of improvements which
include better customer service because they are not geographically
isolated on the other side of the world, delivery and repair times
will be quicker and the price of the radio will come down."
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